Jobs at Maple Leaf Sports & Entertainment

Develops and closes new brand partnerships across MLSE’s sports and entertainment portfolio. Responsibilities include prospecting, relationship building with senior client and agency contacts, creating customized marketing proposals, leading presentations and negotiations, coordinating cross-functional teams, researching prospects, resolving partnership issues, and achieving revenue targets.

Manage and coordinate high-volume email and SMS campaigns across multiple brands. Responsibilities include project scheduling, stakeholder and agency coordination, quality assurance, copywriting, template customization, segmentation, A/B testing, campaign deployment, performance reporting, compliance, and deliverability monitoring. Use CRM data and campaign insights to improve personalization, operational efficiency, engagement, and marketing ROI.

Supports workforce scheduling for approximately 3,000 employees by creating and maintaining schedules, coordinating absence replacements, processing schedule changes, managing communication channels, and providing customer service and basic Workforce software support. The role communicates changes to managers and hourly employees, handles scheduling, collective bargaining agreement, payroll, and technical inquiries, and works flexibly across evenings, weekends, and holidays in a fast-paced environment.

Designs, evaluates, and maintains predictive statistical and machine learning models for player evaluation, acquisition, tactical simulation, and performance optimization. Analyzes spatio-temporal tracking data, conducts quantitative research, audits and backtests models, and partners with data engineering teams on scalable pipelines and deployment. Communicates probabilistic insights through visualizations and executive briefs for coaches, scouts, and sports leadership.

Develop and maintain full-stack coaching applications across web and mobile platforms. Build React frontends, Python and AWS-backed APIs, and support React Native iOS applications. Apply testing, automation, DevOps, security, documentation, and AI-assisted development practices. Collaborate with infrastructure and engineering teams on integrations, technical planning, sizing, and project delivery from requirements through launch.

Plans and delivers Toronto FC and Toronto Argonauts youth development programs, camps, clinics, and events. Coordinates internal and community partners, manages budgets, recruits and leads hourly staff, updates websites and social media, and supports sport programming across MLSE teams. Requires soccer and football knowledge, youth curriculum experience, strong organization, a G-level driver's license, comfort driving large vehicles, and a Vulnerable Sector Check.

Coordinates global partnership assets across sports teams, venues, and events. Maintains virtual signage inventory, distributes inventory grids, optimizes unused inventory, tracks KPIs, and manages workflows for creative delivery and execution. Collaborates with internal teams, vendors, leagues, and stakeholders to ensure contractual obligations, compliance, reporting, and timely asset installation. Requires strong organization, communication, analytical, project coordination, and Microsoft Office skills, with availability for evenings, weekends, and holidays.

Supports Fan Access marketing campaigns, member communications, rewards, contests, experiences, and in-venue activations. Coordinates campaign calendars, assets, approvals, fulfillment, and cross-functional execution across digital and physical channels. Drafts personalized content, monitors fan feedback, supports platform quality assurance, and reports on membership, engagement, retention, and campaign performance. Helps optimize loyalty initiatives and strengthen fan relationships through relevant experiences and communications.

Leads part-time 50|50 event staff by managing scheduling, workforce planning, training, coaching, performance, and recruitment recommendations. Maintains a visible presence at live events, supports Team Leads, improves sales and fan engagement, and builds a positive, accountable team culture. The role partners with operations leadership to ensure appropriate event staffing, onboarding, recognition, and consistent execution while supporting revenue growth and exceptional fan experiences.

Performs arena conversions for hockey, basketball, concerts, and other events, including setup and teardown, equipment handling, seating maintenance, inspections, cleaning, organization, and facility support. Works overnight shifts, follows health and safety procedures, completes checklists, reports repairs or supply needs, and delivers professional service while meeting tight deadlines.

Supports integrated commercial marketing programs for the Toronto Raptors and Raptors 905. Executes go-to-market plans, develops campaign ideas, coordinates cross-functional initiatives across ticketing, partnerships, retail, creative, media, digital, analytics and game operations, and supports research, competitive audits, performance reporting and revenue-driving activities.

Lead and supervise event-day personnel to ensure smooth execution of events at Scotiabank Arena. Serve as client liaison, coordinate front- and back-of-house teams, run staff briefings, enforce safety policies, document incidents, handle operational and administrative tasks, and provide excellent customer service to fans, clients, and staff.

Supervise restaurant floor operations, coach and motivate staff, organize seating and sections, verify deliveries, expedite orders, resolve guest and service issues, oversee opening and closing duties, maintain scheduling and attendance records, and support employee performance reviews. The role requires high-volume restaurant supervision, beverage and food-service expertise, POS proficiency, Smart Serve certification, and availability for evenings, weekends, and holidays.

Supervise premium restaurant operations, leading and coaching staff while delivering elevated food and beverage service. Coordinate seating plans, opening and closing duties, deliveries, order expediting, issue resolution, scheduling, attendance records, and performance reviews. Maintain service, safety, and operational standards while responding to guest concerns and supporting a high-volume hospitality environment.

Provide friendly, responsible beverage service at MLSE venues, ensuring compliance with Smart Serve, AGCO and MLSE policies. Monitor inventory, prepare the bar, respond to guest inquiries, perform service and administrative tasks as needed, and follow all health and safety procedures. Must work varied shifts including nights, weekends and holidays.