Jobs at Maple Leaf Sports & Entertainment

Drive group ticket and gondola sales for Raptors and Raptors 905 by prospecting new business, building client relationships, meeting KPIs, hosting game-day experiences, coordinating themed group events, conducting client meetings and venue tours, and collaborating with internal teams to enhance ticketing strategy and renewals.

Sell Toronto FC ticket products, including memberships, packages, suites, hospitality, and premium tickets. Prospect new business through social selling, networking, referrals, calls, presentations, and game-day opportunities. Manage ticket administration, CRM activity, financial balancing, customer relationships, and revenue objectives. Support sales initiatives across MLSE properties and major events while contributing to a collaborative, goal-oriented team. Evening, weekend, and holiday availability may be required.

Supports physical and cyber risk prevention for players, staff, assets, information, and team operations. Responsibilities include security operations, risk assessments, threat monitoring, investigations, incident response, OSINT research, access-control and CCTV review, documentation, security awareness, and coordination with law enforcement, venues, hotels, IT, Legal, HR, and NBA Security. The role requires flexible scheduling and occasional domestic or international travel.

Manage and coordinate high-volume email and SMS campaigns across multiple brands. Responsibilities include project scheduling, stakeholder and agency coordination, quality assurance, copywriting, template customization, segmentation, A/B testing, campaign deployment, performance reporting, compliance, and deliverability monitoring. Use CRM data and campaign insights to improve personalization, operational efficiency, engagement, and marketing ROI.

Supervise restaurant floor operations, coach and motivate staff, organize seating and sections, verify deliveries, expedite orders, resolve guest and service issues, oversee opening and closing duties, maintain scheduling and attendance records, and support employee performance reviews. The role requires high-volume restaurant supervision, beverage and food-service expertise, POS proficiency, Smart Serve certification, and availability for evenings, weekends, and holidays.

Supervise premium restaurant operations, leading and coaching staff while delivering elevated food and beverage service. Coordinate seating plans, opening and closing duties, deliveries, order expediting, issue resolution, scheduling, attendance records, and performance reviews. Maintain service, safety, and operational standards while responding to guest concerns and supporting a high-volume hospitality environment.

Manage event operations at Scotiabank Arena, coordinating internal departments, promoters, vendors, staff, event plans, budgets, settlements, work orders, contracts, press events, and venue requirements. The role leads event production meetings, prepares cost estimates, oversees game-day execution, coaches event staff, and ensures compliance with operational policies and collective bargaining agreements. Evening, weekend, and holiday availability is required.

Supervise high-volume restaurant service, coach and motivate staff, coordinate seating and sections, verify deliveries, expedite orders, resolve discrepancies and guest concerns, and oversee opening and closing duties. Maintain service standards, document issues, manage scheduling and attendance records, assist with performance reviews, and ensure compliance with health and safety policies.

Provides financial leadership for Toronto FC, Toronto FC II, the TFC Academy, and BMO Training Grounds. Responsibilities include accounting, month-end close, budgeting, forecasting, financial reporting, variance analysis, cash management, MLS league reporting, stadium settlements, audit support, long-range planning, and strategic business partnering. The role also mentors team members, supports ticket sales initiatives, and provides financial insights for operational and executive decision-making.

Provides energetic, charismatic entertainment and fan engagement at Toronto Raptors home games and special events. Responsibilities include performing dance moves, cheers, skits, crowd games, giveaway distribution, fan interaction, service support, and adherence to safety and MLSE standards. Requires availability for at least 30 home games, playoff games, events, and rehearsals, including evenings, weekends, and holidays.

Provide administrative and game-day support to the Raptors PR team, including preparing and distributing game notes and statistical reports, maintaining archives and media files, conducting statistical research and fact-checking, supporting game-day setup and postgame reporting, and assisting with departmental projects and printing/document coordination.

Provide friendly, responsible beverage service at MLSE venues, ensuring compliance with Smart Serve, AGCO and MLSE policies. Monitor inventory, prepare the bar, respond to guest inquiries, perform service and administrative tasks as needed, and follow all health and safety procedures. Must work varied shifts including nights, weekends and holidays.

Entry-level, 12-month sales program selling season tickets, partial packs, groups and premium packages. Prospects via cold calling, social selling and hosting; manage CRM, process orders, present to clients, meet quarterly revenue goals, provide customer service, and work evenings/weekends as required. Strong emphasis on training, development, and advancement.

Support MLSE ticketing communications primarily through end-to-end email campaigns. Coordinate projects, liaise with agencies and stakeholders, write and QA copy, manage data and campaign calendars, provide creative direction, assist multi-channel (app/push) campaigns, and build reporting dashboards to measure and optimize campaign performance.

Lead and supervise event-day personnel to ensure smooth execution of events at Scotiabank Arena. Serve as client liaison, coordinate front- and back-of-house teams, run staff briefings, enforce safety policies, document incidents, handle operational and administrative tasks, and provide excellent customer service to fans, clients, and staff.