At Lalamove; community is at the heart of everything we do.
Every day, millions of Customers and Driver-partners use our technology to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple.
Since 2013, we’ve taken on the logistics industry head-on, building the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to meaningfully impact - as many local communities as we can.
From Asia to Latin America, from Turkey to the Middle East, and recently Berlin, Germany, New York, USA, and London, UK; we have our sights in taking our best-in-class technology around the world - and now we continue to scale up in the UAE. We’re looking for motivated professionals who are eager to grow with us and help to get us there!
What you'll do:
- Own end-to-end handling of all inbound sales leads, including lead follow-up and basic conversion.
- Identify high-value potential leads and escalate timely to senior sales personnel for further nurturing and closure.
- Provide daily operational support for key corporate accounts, including resolving order-related issues and after-sales coordination.
- Manage fleet and driver arrangement & coordination work, and follow up on compensation process flows.
What we are looking for:
- 1-3 years prior working experience in Account Management, Customer Service or Sales, preferably within Platform, Logistics or Professional service industries.
- Hands-on, accountable, and comfortable working in a fast-paced environment.
- Familiarity with CRM tools is a plus.
- Fluent in English; additional language proficiency in Urdu/Hindi, Malayalam or Arabic is highly preferred.
- Bachelor’s degree in business or any related field.
To all candidates - Lalamove respects your privacy and is committed to protecting your personal data.
By clicking “Submit Application”, you've read and agreed to the Candidate Privacy Notice (https://www.lalamove.com/en-hk/candidate-privacy-notice) and consent to the processing of my personal data by Lalamove in accordance with this Notice.*
Skills Required
- 1-3 years of experience in account management, customer service, or sales
- Experience in platform, logistics, or professional services industries
- Accountable and comfortable working in a fast-paced environment
- Familiarity with CRM tools
- Fluent English
- Additional proficiency in Urdu, Hindi, Malayalam, or Arabic
- Bachelor’s degree in business or a related field
Lalamove Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lalamove and has not been reviewed or approved by Lalamove.
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Strong & Reliable Incentives — Incentive programs such as missions, bonuses, and vehicle‑sticker promotions are highlighted as ways to boost driver earnings, with occasional commission reductions further enhancing take‑home. These extras can make the platform appealing for supplemental income and busy periods.
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Healthcare Strength — Corporate roles in some markets describe access to employer‑provided medical and dental coverage. This indicates a conventional health benefits baseline for office staff.
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Leave & Time Off Breadth — Office locations reference paid holidays, sick leave, and some work‑from‑home flexibility. This points to standard time‑off provisions for corporate employees in select markets.
Lalamove Insights
What We Do
Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America, and the United States connecting over 7 million customers with a pool of over 700,000 driver partners. Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.
