The Role
Supports the sales team by preparing quotations, orders, customer documentation, reports, and database updates. Coordinates order processing and delivery follow-up with Logistics, Finance, and Customer Service. Tracks customer inquiries, complaints, stock availability, and order status. Assists with meetings, presentations, customer visits, compliance documentation, and general administrative tasks.
Summary Generated by Built In
- Assist the Sales team in preparing quotations, sales orders, and customer documentation.
- Coordinate order processing and follow up with relevant departments to ensure timely delivery.
- Maintain and update customer records, sales databases, and filing systems.
- Prepare periodic sales reports and performance summaries.
- Support the Sales team in tracking customer inquiries, complaints, and requests.
- Coordinate with Logistics, Finance, and Customer Service teams regarding order status and customer requirements.
- Monitor stock availability and communicate updates to the Sales team.
- Assist in organizing meetings, presentations, and customer visits.
- Ensure proper documentation and compliance with company procedures.
- Perform other administrative duties assigned by management.
Qualifications:
- High school graduate.
- 1–2 years of experience in sales support, administration, or customer service.
- Proficiency in Microsoft Office applications, particularly Excel.
Skills Required
- High school graduation
- 1-2 years of experience in sales support, administration, or customer service
- Proficiency in Microsoft Office applications, particularly Excel
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The Company
What We Do
Napco National is involved in Packaging & Consumer Disposables Manufacturing.
