Jobs at Napco National

Supports the sales team with order processing, document preparation, customer record maintenance, order follow-up, internal coordination, basic sales reporting, customer inquiries, and general sales administration. The role requires basic Microsoft Office skills and welcomes fresh graduates, with eligibility limited to Emirati nationals.

Supports the sales team with order processing, customer record maintenance, sales documentation, delivery follow-up, basic reporting, and routine customer inquiries. Coordinates with internal departments to ensure timely and accurate order fulfillment and provides general administrative support for sales operations.

Sells company products, manages customer accounts, develops new business, and maintains customer relationships. Responsibilities include preparing orders and pricing approvals, entering orders into JDE or CRM, collecting invoices, handling complaints and returns, supporting e-commerce adoption, conducting market visits and product trials, reconciling accounts, and reporting competitor activity and customer issues.

Sells company products to assigned customers, develops new accounts, monitors competition, implements planograms, processes special orders and returns, collects invoices, checks inventory, handles complaints, prepares call-cycle documentation, and reports customer or market issues to sales leadership.

Sells company products to assigned customers, identifies new accounts, monitors inventory and planogram execution, processes special orders and returns, collects invoices, handles complaints, and reports market competition and unresolved issues. Prepares call-cycle and business-review documents, submits customer orders and collections, and conducts quarterly account reconciliations.

Sells company products to assigned customers, identifies new prospects, monitors competitor activity, processes special orders and returns, collects invoices, handles complaints, prepares call-cycle documentation, and reports customer issues and market activity to the team leader.

Oversee daily production operations: ensure proper machine staffing, validate production reports, supervise machine performance and trials, minimize waste, enforce safety and hygiene, coordinate maintenance and quality actions, evaluate staff, and maintain HSSE and integrated management system compliance.

Sells company products to assigned customers, identifies new accounts, monitors competition, implements planograms, processes special orders and returns, collects invoices, checks inventory, handles complaints, prepares call-cycle documentation, and reports market issues and customer activity to the sales team leader.

Build university and government-program relationships in Saudi Arabia’s Eastern Region, represent NLI at workforce-development events, coordinate training-provider activities, support Oracle Fusion Learning administration, maintain communication records, prepare summaries, and assist with general learning and development administration.

Undergo train-the-trainer preparation and deliver introductory soft-skills sessions under manager guidance. Prepare training materials, support LMS scheduling and attendance tracking, coordinate with external providers, collect participant feedback, and assist with general learning and development administration.

Coordinate market research, competitive product testing, brand performance analysis, packaging projects, promotional initiatives, PR plans, social media campaigns, and monthly reporting. The role monitors market share, evaluates product quality and positioning, collaborates with creative, category, digital marketing, and supplier teams, and supports brand growth objectives. Requires a bachelor’s degree, FMCG experience, marketing knowledge, analytical ability, communication skills, and proficiency in Microsoft Office.

Supports the Operations Manager with market studies, lead qualification, CRM updates, customer visits, product forecasting, competitor analysis, product feedback, trend research, and product lifecycle monitoring. The role gathers and analyzes field and historical data to support customer conversion, product development, and strategic product decisions.

Maintains general ledger integrity and accounting compliance; reviews cashier, treasury, accounts payable, payroll, deposits, wire transfers, and bank activities. Performs internal control audits, reconciliations, trial balance reviews, subsidy and refund follow-up, and fixed asset reporting. Coordinates with accounting teams, affiliates, banks, and company departments, escalating approvals and corrective actions as needed.

Coordinates technical finalization of customer orders, samples, bills of materials, production routes, testing requirements, raw-material trials, and product specifications. Follows execution with planning, production, and QA; validates samples and trial results; maintains technical records; supports regulatory, food-safety, and conformity testing; and issues required certificates. Also enforces health and safety procedures, risk assessments, training, audits, incident reporting, and emergency practices within the assigned section.

Analyzes production and operational costs, compares standard costs with actual costs, records cost information, prepares cost estimates and periodic reports, and recommends cost efficiencies. The role also monitors KPIs, apportions costs across production and management units, analyzes the financial impact of product or manufacturing changes, and supports decision-making through accurate reporting and data analysis.

Field sales role responsible for selling the company's product range to assigned customers, executing planograms, managing orders/returns/complaints, collecting invoices per aging policy, preparing call-cycle documentation, reporting new customers and competitive activity, performing inventory checks at visits, and reconciling customer accounts quarterly.

Manages strategic customer accounts by building relationships, understanding customer needs, resolving complaints, forecasting sales, securing orders, and identifying cross-selling opportunities. The role supports pricing strategy, payment follow-up, market expansion, prospect conversion, product positioning, competitor intelligence, and customer retention. Regular customer engagement, trade fairs, market research, and collaboration with business units, marketing, and product management are also required.