Sales Adviser

Posted Yesterday
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Ilfracombe, North Devon, Devon, England, GBR
In-Office
Entry level
Retail
The Role
Provide counter and phone-based sales support for building materials, advise customers, process orders/payments using in-house systems, maintain stock levels and branch presentation, perform stock counts, and assist other business areas as needed.
Summary Generated by Built In

Do you have a passion for working with people? Are you based in the Ilfracombe area?

Jewson a leading building materials distributor in Northern Europe, is looking for a Sales Adviser, who's as passionate about great service as we are, to predominantly work on our sales counter and self selection.

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home! We are looking for an outgoing, friendly person to join the successful and supportive team as a Sales Adviser at our branch in Ilfracombe.

What you’ll be doing: 

  • Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values 

  • Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible 

  • Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey 

  • Keep the branch looking clean and tidy, to make a great first impression on our customers 

  • Maintain stock levels, carrying out regular stock counts 

  • Work with colleagues to suggest opportunities for improvement 

  • Flexibility to help covering in other business areas when needed

Working Hours:

07:30 - 17:00 Monday to Friday and every other Saturday morning 08:00 – 12noon

Some flexibility on these hours is available for the right candidate and can be discussed at interview

What you’ll need to have: 

  • Enthusiasm - Positivity and unyielding passion for the merchant world

  • Decency – Honesty, integrity, and mutual respect 

  • Team Spirit - A genuine desire to help others, working collaboratively and achieving results together

  • Pride - Dedication in producing top-notch results

  • Flexibility - to help in other business areas as and when needed

What’s in it for you:

  • Competitive Basic Salary 

  • Performance Related Bonus 

  • 34 days holiday per year 

  • Retirement Savings Plan (Pension) – with Legal & General 

  • Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings

  • Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway 

  • Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation) 

  • Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover 

  • Refer a Friend scheme 

  • Wellbeing Centre via Work Perks 

 Why STARK? 

At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.  

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today! 

What's next… 

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. 

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. 

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Skills Required

  • Based in or able to commute to Ilfracombe
  • Strong customer service and sales skills (face-to-face and telephone)
  • Able to use in-house systems to process orders, payments, and update customer accounts
  • Ability to maintain branch presentation, carry out stock counts and manage stock levels
  • Flexibility to cover other business areas and work the stated hours including alternate Saturday mornings
  • Enthusiasm, honesty/integrity, team spirit, and pride in delivering high-quality results
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The Company
20,000 Employees

What We Do

STARK is one of the United Kingdom's largest retailers and distributors of building and construction materials. The company serves as a preferred local partner for professional builders, offering a wide array of building materials, specialized services, and expert advice to support construction projects across the region.

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