At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home.
We are recruiting for a Senior Sales Advisor to join our friendly Jewson branch, in Redruth.
Due to the team size in branch, we are looking for someone who has a passion for sales, but also has a willingness to support the rest of the team.
All employees are provided with the relevant training to ensure they are multiskilled in all areas of duties in branch, including the yard and trade counter.
What You’ll Be Doing:
Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
General administration tasks
Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey
Keep the branch looking clean and tidy, to make a great first impression on our customers
Maintain stock levels, carrying out regular stock counts
Work with colleagues to suggest opportunities for improvement
Working Hours:
This is a full-time role working Monday-Friday 07:30-1700, and every other Saturday from 08:00-12:00
What We’re Looking For:
Enthusiasm - Positivity and unyielding passion for the merchant world
Decency – Honesty, integrity, and mutual respect
Team Spirit - A genuine desire to help others, working collaboratively and achieving results together
Pride - Dedication in producing top-notch results
What’s in it for you:
Competitive Basic Salary
Performance Related Bonus
34 days holiday per year
Retirement Savings Plan (Pension) – with Legal & General
Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings
Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
Refer a Friend scheme
Wellbeing Centre via Work Perks
Why Choose Us?:
Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. We listen and learn – we know we haven’t always got all the answers – listening and learning with you is what helps provide the best service to our customers.
Professional Development - We are invested in your success! Can we add this instead? You have a real chance to progress- the only limits are your own Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
What's Next:
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
Skills Required
- Passion for sales and enthusiasm for the merchant/retail environment
- Ability to build and maintain strong customer relationships face-to-face and by phone
- Willingness to support the team and be multiskilled across branch, yard and trade counter
- Availability to work Monday-Friday 07:30-17:00 and every other Saturday 08:00-12:00
- Basic administration skills and ability to use in-house systems to process orders, payments and update customer accounts
- Ability to maintain stock levels and carry out regular stock counts; keep branch clean and presentable
What We Do
STARK is one of the United Kingdom's largest retailers and distributors of building and construction materials. The company serves as a preferred local partner for professional builders, offering a wide array of building materials, specialized services, and expert advice to support construction projects across the region.
