Jobs at STARK

Operate the branch tool hire service: deliver and collect customer orders using a 3.5t van with trailer, maintain tool hire standards and inventory, support and coach colleagues, and build customer relationships to maximise sales and service.

Manage day-to-day tool hire operations at a branch, lead and develop the tool hire team, deliver and collect customer orders safely, maintain inventory and availability, drive sales through cross-selling and upselling, and uphold tool hire standards and customer service.

Lead generation, prospecting, account management, customer onboarding, upselling, margin growth, sales forecasting, pipeline management, customer visits, product demonstrations, and sales reporting. The role also supports broader branch operations, including yard and trade counter duties, while helping retain and grow customer relationships.

Manage day-to-day tool hire operations at the Watton branch, including team supervision, customer service, cross-selling, equipment delivery and collection, safe loading, inventory availability, and product knowledge development. The role supports branch growth, maintains tool hire standards, and ensures an efficient, safe, and high-quality customer experience.

Build relationships with new and existing customers, provide product advice, process orders and payments, arrange deliveries, update customer accounts, maintain branch presentation, monitor stock levels, conduct stock counts, and collaborate with colleagues on improvements. The role focuses on delivering excellent customer service and achieving strong branch results.

Handle customer orders using in-house systems, arrange deliveries, advise customers on products and services, maintain proactive communication, and prioritize health & safety while supporting branch operations.

Supports branch tool-hire operations by serving customers, delivering and collecting orders in a 3.5-tonne van, safely loading equipment, completing paperwork, checking and maintaining tools, and performing basic repairs on small plant. Full training is provided, but a full UK driving licence is essential. The role operates Monday to Friday with alternate Saturday shifts.

Sell building materials by developing customer relationships, advising on products, processing orders, organising deliveries, upselling/cross-selling, analysing local market and sales data, and coaching the team to meet sales targets.

Sell building materials by developing relationships with new and existing customers, providing product advice, processing orders, arranging deliveries, upselling and cross-selling, using in-house systems, monitoring local market and competitor activity, and implementing strategies to grow sales and meet targets.

Coordinates and optimizes daily delivery schedules, vehicle allocations, branch transfers, and stock movements across a transport network. The role maximizes fleet capacity, ensures customer delivery commitments, monitors transport legislation and Operator Licence compliance, maintains accurate transport records, and supports KPI reporting and continuous improvement. It also communicates with branches, drivers, and transport teams, resolves delivery issues, escalates operational risks, and supports the Local Transport Manager with planning and network optimization.

Operate the branch tool hire function: deliver and collect hired tools, load/unload and secure equipment, process orders/payments in-house, maintain inventory and standards, support and coach colleagues, and drive customer growth through regular interaction and cross-selling.

Sell and promote utility products to utility companies, build relationships with new and lapsed customers, upsell and cross-sell to meet sales and profit targets, manage orders and customer accounts, improve product knowledge, and support company initiatives to enhance customer experience.

Supervise tool hire operations at a branch: deliver and collect hire orders, lead customer-facing team, conduct pre-delivery checks, perform basic repairs and testing on tools, complete paperwork, and drive a 3.5t van with trailer while supporting sales and cross-selling to meet targets.

Deliver and collect hire equipment, perform pre-delivery safety checks and basic repairs, complete delivery paperwork, provide customer service and cross-selling, and support branch tool-hire operations.

Provide first-line support for volume recruitment activities: manage candidate sourcing, job postings, interview scheduling, offers administration, and ensure consistent recruitment processes and positive candidate experience. Support the Talent team and cover ad-hoc tasks to maintain recruitment continuity.

Lead day-to-day tool hire operations, manage and develop the hire team, ensure equipment availability and maintenance, drive sales through cross-selling and upselling, manage inventory and deliveries, resolve customer issues, and ensure compliance with company policies and Health & Safety.

Supervise and support the customer service team to meet performance targets, resolve customer enquiries and complaints, train and mentor new hires, analyse feedback and service trends, implement customer service strategies, prepare performance reports, and collaborate across departments to improve processes and customer experience.

Drive sales by building relationships with new and lapsed customers, upselling and cross-selling products, advising on trading and credit, ensuring timely order fulfilment, improving customer experience, and supporting supplier and company initiatives to meet sales and profit targets.

Deliver and collect tool hire orders using a 3.5 tonne van, carry out pre-delivery checks, inspect and perform basic repairs on tools and small plant, complete delivery paperwork, support branch colleagues, and provide excellent customer service including proactive cross-selling.

Drive sales and deliver excellent customer service in-branch: build customer relationships, process orders/payments using in-house systems, maintain stock and store presentation, perform stock counts, and collaborate with colleagues to improve branch operations.