Sales Administrator — Electro-Matic
Position summary
Provides administrative support to executive level and sales management.
The Sales Administrator supports Electro-Matic’s sales team and customers by assisting pricing, establishing cost comparisons and coordination with operations and suppliers. This role ensures that sales data in CRM/ERP systems is current and accurate — helping keep our distribution operation efficient and our customers and suppliers satisfied.
Reports to: VP of Sales
Job type: Full-time, on-site
Key responsibilities
- Reviews customer quotes, proposals and order acknowledgements; ensure margins and discount approvals are applied.
- Coordinate with warehouse, shipping and logistics to schedule shipments and resolve fulfillment or delivery problems.
- Communicate with manufacturers and suppliers to confirm availability, and expedite requests.
- Maintain and update customer, product and pricing records in CRM/ERP; ensure data integrity.
- Prepare routine sales and order reports (daily/weekly/monthly) and ad-hoc reports for management and sales reps.
- Support sales reps with administrative tasks: proposals, pricing research, bid packages, and contract documentation.
- Help implement process improvements and support system upgrades (ERP/CRM).
- Ensure compliance with company policies, trade regulations and internal controls for order processing.
Required qualifications
- High school diploma or equivalent.
- 3-5+ years experience in sales administration, inside sales, or order management — preferably in distribution, manufacturing or industrial automation.
- Proficiency with Microsoft Excel (pivot tables, lookups) and Office applications.
- Experience with ERP and CRM systems (examples: Infor, P21) — comfortable learning new systems.
- Strong attention to detail, accuracy and organizational skills.
- Clear, professional verbal and written communication; customer service orientation.
- Ability to multitask, prioritize and meet deadlines in a fast-paced environment.
Preferred
- Knowledge of industrial automation products (sensors, connectors, motion control, PLCs) or experience supporting technical sales.
- Exposure to pricing strategies, margin calculations and commercial quoting processes.
Performance measures (examples)
- Order accuracy rate
- On-time order fulfillment
- Quote turnaround time
- Customer satisfaction / resolution time
- Data accuracy in CRM/ERP
Working conditions
- Office-based with regular collaboration with warehouse and field sales; occasional on-site visits to distributor or customer facilities.
- Typical business hours; occasional extended hours during month-end or high-volume periods.
- May occasionally lift small parcels or assist in the warehouse (up to ~25 lbs) depending on company practices.
Why Electro-Matic
As a leading industrial automation distributor, Electro-Matic combines technical product expertise with fast, reliable distribution. This role is an opportunity to support cross-functional teams, learn automation product lines, and grow in a process-driven, customer-focused environment.
We patriciate in E-Verify.
Skills Required
- High school diploma or equivalent
- 3-5+ years of experience in sales administration, inside sales, or order management
- Proficiency with Microsoft Excel, including pivot tables and lookups, and Office applications
- Experience with ERP and CRM systems, such as Infor or P21
- Strong attention to detail, accuracy, and organizational skills
- Clear, professional verbal and written communication skills and customer service orientation
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
- Knowledge of industrial automation products or experience supporting technical sales
- Exposure to pricing strategies, margin calculations, and commercial quoting processes
SunSource Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SunSource and has not been reviewed or approved by SunSource.
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Healthcare Strength — Healthcare Strength: Medical, dental, and vision coverage with plan options are offered alongside wellness programs and an EAP. Offerings also include HSA/HRA and FSA choices that broaden the health coverage scope.
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Retirement Support — Retirement Support: A 401(k) with company match is included and called out in employer-provided materials. This provides a clear foundation for long-term savings within the total rewards package.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid vacation and holidays are part of the package, with PTO described as decent and vacation potentially capping near four weeks. These time-off elements contribute to a rounded core benefits menu.
SunSource Insights
What We Do
SunSource, a leader in industrial and mobile fluid power distribution for over 85 years, provides customers with innovative solutions that help reduce maintenance costs, lower operating costs and increase productivity. The solutions are part of the SunSource Advantage: a comprehensive program offering design and engineering support; supply chain optimization; productivity solutions; value-added services; and repair capabilities. As a national distributor with local presence, SunSource has a unique and dominant position as a full-service resource for the industrial, OEM, MRO and mobile industrial equipment industries. We distribute a broad range of components, but SunSource is much more than a distributor just supplying fluid power components or systems. Along with high-quality products, we provide a commitment to high-quality customer service and technically sound, cost-effective solutions. SunSource’s history of accomplishment and continued growth means that we give the best condition to energetic, driven people to be effective in their role. We pride ourselves on a culture that provides opportunities for development and advancement of our associates. In addition, we build meaningful relations with our customers, suppliers and internal associates. We are all bound by a pledge to a common mission toward providing the highest quality products and services within our industry and achieving the company’s growth objectives
