Sales Account Manager

Why Verifone

For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

What's exciting about the role

We are looking for a proactive and customer-focused Sales Account Manager to join our team. In this role, you will be responsible for managing and growing customer relationships, supporting sales activities, and ensuring seamless communication between our clients and internal teams. You will play a key role in generating new business opportunities, maintaining customer satisfaction, and driving operational efficiency

Key responsibilities:

• Prepare offers and contracts for both new and existing customers.
• Provide day-to-day support to a portfolio of customers, ensuring their needs are met efficiently.
• Identify and pursue cross-selling opportunities to generate new business.
• Assist with payment terminal exchanges and ensure smooth transitions for customers.
• Develop and maintain long-term, trust-based customer relationships.
• Deliver exceptional customer service across all customer segments.
• Analyze customer interactions and compile detailed visit reports.
• Create and maintain customer reports to support decision-making.
• Update and manage master data in the CRM system (Salesforce) to ensure accuracy.
• Collaborate closely with a telesales agency to enhance customer outreach

Skills and Experience we desire

• Fluent written and spoken German language skills, with good proficiency in written and spoken English
• Proven experience in a similar sales role, with passion for sales and customer engagement.
• Ability to work independently with a high level of self-motivation. resilience and natural ability to thrive in a fast-paced environment
• Strong organizational and time management skills
• Team player with excellent collaboration skills
• Professional, confident and well-presented with a positive attitude and a service and solution-oriented mindset

Why join us?

• Be part of a forward-thinking organization that values innovation and growth
• Work with a collaborative and passionate team in a dynamic and evolving industry
• Enjoy competitive compensation, growth opportunities, and a supportive work environment.

Our commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.