Jobs at Verifone

Drive new business and recurring revenue across enterprise digital commerce merchants in the Americas. Prospect software, SaaS, e-commerce, and digital goods companies; manage complex sales cycles; grow existing accounts through cross-selling and upselling; build ROI-based solutions; forecast accurately; and collaborate with internal teams on implementation, compliance, product, and customer success.

Lead end-to-end HR operations for Verifone Israel, serving as a strategic partner to leaders and employees. Responsibilities include HR policy and program implementation, employee relations, organizational change, workforce management, talent and manager development, engagement, compliance, well-being, payroll coordination, and cross-border collaboration. The role also supports global initiatives and ensures alignment between corporate standards and Israel-specific business needs.

Manages end-to-end payroll operations for India and multiple APAC countries, including payroll processing, statutory compliance, tax filings, reconciliations, reporting, expatriate shadow payroll, and employee support. Oversees payroll vendors, service-level governance, system interfaces, audits, and continuous improvement initiatives. Collaborates with HR, Finance, Tax, and external providers while supporting compensation cycles, payroll controls, automation, and process transition projects.

Provides first-level technical support for payment terminal issues through inbound calls, email, and chat. Documents and escalates unresolved cases to L2 support, monitors SLA compliance, analyzes recurring issues, supports process improvement, and collaborates with internal teams, partners, and field agents to resolve customer issues.

Own global strategy, roadmap, and lifecycle for unattended and petroleum-focused payment hardware. Drive market analysis, customer validation, regulatory compliance, and cross-functional execution from concept through launch. Collaborate with engineering, design, platform software, operations, sales, and marketing to deliver scalable, certified hardware solutions and manage portfolio optimization, EOL planning, and global rollouts.

Develop and maintain secure, high-performance Android payment applications for POS terminals using Java and Kotlin. Responsibilities include architecture design, API and third-party integrations, performance optimization, testing, debugging, UI implementation, code reviews, Agile collaboration, and mentoring junior developers. The role also involves applying modularization, dependency injection, reactive programming, and best practices for scalable mobile software.

Guide customers through payment solution integrations, validation, troubleshooting, and issue resolution. Write and review Java or Kotlin code, develop REST API integrations, test sample code, and support Android integrations. Manage smaller projects, maintain status updates, document issues in Jira and Confluence, and use AI tools such as Claude to improve development and documentation. Travel to customer sites approximately 10–15% for integration support and training.

Prepare revenue, gross margin, and operating expense forecasts and budgets; perform variance and profitability analyses; monitor OPEX; collaborate with finance, sales, and business leaders; develop P&L projections and pricing analyses; and support performance meetings and strategic decision-making across the LATAM region.

Leads a team of 4–8 developers while designing, developing, and delivering scalable Java microservices and backend applications. Responsibilities include architecture, coding, code reviews, mentoring, technical strategy, performance optimization, production troubleshooting, CI/CD collaboration, Agile delivery, and ensuring quality, security, and compliance. The role requires strong Java, Spring Boot, cloud, DevOps, database, messaging, testing, and team leadership expertise.

Provides operational and analytical support to a regional sales team through pipeline management, CRM data maintenance, order tracking, reporting, meeting preparation, process improvement, compliance documentation, purchase requisitions, and collections support. Coordinates with finance, legal, operations, marketing, customers, and partners to resolve deal issues and maintain accurate sales processes across Latin American and Caribbean markets.

Manage the post-implementation health and success of strategic enterprise accounts. Serve as the primary operational contact, coordinate escalations, lead customer meetings, track projects and action items, oversee hardware and software rollouts, support governance calls and QBRs, and collaborate cross-functionally with Sales, Engineering, Implementation, Product, and Support. Analyze service metrics, improve customer experiences, and identify account growth opportunities.

Supports LATAM HR operations and global HR process coordination. Responsibilities include managing employee lifecycle transactions in Workday, responding to HR inquiries through ServiceNow, coordinating onboarding and offboarding, maintaining records, supporting payroll and benefits, tracking onboarding across regions, and improving global HR processes using modern technology and AI.

Supports the strategic and operational management of international key accounts in the payments industry. Responsibilities include maintaining customer relationships, coordinating internal teams, supporting contract negotiations, preparing business reviews, managing Salesforce pipelines, forecasting, and ensuring account continuity as backup to the Global Account Manager. The role progressively assumes broader account ownership and contributes to revenue growth.

Owns enterprise cloud, infrastructure, and DevOps transformation programs from inception through delivery. Manages governance, budgets, risks, resources, stakeholder communication, and cross-functional engineering teams. Oversees multi-cloud environments, CI/CD, infrastructure automation, DevSecOps, ITIL compliance, reliability, uptime, and monitoring while translating technical initiatives for business stakeholders.

Owns Verifone’s North American payment application portfolio, including strategy, roadmaps, prioritization, requirements, backlog ownership, certification planning, and technical delivery across multiple scrum teams. The role partners with engineering, sales, finance, strategic payment partners, and certification bodies to deliver semi-integrated and fully integrated payment solutions. It requires deep expertise in card-present payments, payment terminals, EMV certification, security frameworks, Android payment platforms, and enterprise payment ecosystems.

Supports Verifone’s international legal function by managing global entity governance, corporate records, statutory filings, and corporate transactions. Reviews and administers routine commercial agreements, supports contract lifecycle management, coordinates legal requests, liaises with service providers, and improves legal processes across a multinational organization.

Provides first-level technical support to German-speaking merchants and customers. Responsibilities include creating and prioritizing Salesforce cases, troubleshooting POS terminal connectivity and configuration issues, guiding users through standard processes, processing software updates and equipment replacements, documenting resolutions, and escalating complex cases to second-level support. The role requires structured case ownership, basic technical troubleshooting, German and English proficiency, and availability for rotating shifts including Saturdays.

Provides first-point and escalated L2 technical support for payment terminals. Responsibilities include answering inbound calls, diagnosing technical and operational issues, monitoring Outlook and chat communications, meeting SLAs, identifying recurring issues, supporting root-cause analysis, improving processes, and coordinating with internal teams and external partners. The role requires Portuguese and English communication skills, helpdesk experience, familiarity with CRM or ticketing systems, and a proactive, customer-focused approach.

Leads product strategy and execution across multiple payment technology product lines. Oversees portfolio management, roadmaps, market research, customer feedback, enterprise RFP proposals, product development, launches, and optimization. Partners with engineering, sales, marketing, operations, and customer success to deliver scalable solutions across EMEA and global markets. Advises executives on product investments, drives analytics-based decisions, and leads global cross-functional teams delivering complex payments initiatives.

Coordinate and support delivery of small-to-medium payment solution projects in South Africa. Assist with project planning, risk monitoring, stakeholder communication, technical integration coordination, status reporting, and occasional on-site client support while contributing to team knowledge sharing and process improvement.