Sales Account Manager

Posted 2 Days Ago
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Houston, TX, USA
In-Office
Senior level
Hardware • Other • Energy
The Role
Manages strategic accounts across multiple product lines by developing sales plans, driving cross-sell and upsell opportunities, retaining customers, resolving issues, and achieving sales targets. The role involves face-to-face selling, channel partner collaboration, market and performance analysis, independent project management, compliance, customer-site travel, and coaching junior staff.
Summary Generated by Built In

The Account Manager will lead strategic planning and face‑to‑face selling across multiple product lines for a defined portfolio of existing customers. You will develop and execute sales plans, identify cross‑sell and up‑sell opportunities, resolve issues, and deliver exceptional service while collaborating with channel partners. Compensation is tied to achievement of sales targets and the role reports at the P3 senior professional level.

Responsibilities
  • Create and implement medium‑to‑long‑range sales plans to protect, grow, and diversify assigned accounts.
  • Identify and pursue cross‑sell, up‑sell, and repeat‑sale opportunities within the customer base.
  • Maintain high‑quality customer service by promptly resolving problems and issues.
  • Develop client retention and growth strategies to achieve profitable business outcomes.
  • Monitor and report on customer retention, market trends, and business opportunities.
  • Manage projects and processes independently with limited supervision.
  • Coach and review the work of lower‑level professionals as needed.
  • Collaborate with channel partners to extend reach to ultimate purchasers.
  • Track and analyze sales performance against targets and adjust tactics accordingly.
  • Ensure compliance with company policies, procedures, and ethical standards.
  • Perform other work related tasks as assigned. 
  • Comply with all NOV Company and HSE policies and procedures. 
Qualifications
  • Bachelor’s degree in Business, Engineering, or related field (3‑4 year field experience).
  • 5+ years of account management or key‑account sales experience in oilfield services or related industry.
  • Proven track record of meeting or exceeding sales targets.
  • Strong analytical skills with ability to interpret market trends and customer data.
  • Excellent communication and negotiation abilities for face‑to‑face selling.
  • Experience working with channel partners and indirect sales models.
  • Ability to manage complex problems and make decisions with limited supervision.
  • Leadership experience coaching junior staff or managing small teams (≤2 employees).
  • Proficiency with CRM systems and Microsoft Office Suite.
  • Willingness to travel to customer sites as required.

Skills Required

  • Bachelor's degree in Business, Engineering, or a related field
  • 3-4 years of field experience
  • 5+ years of account management or key-account sales experience in oilfield services or a related industry
  • Proven track record of meeting or exceeding sales targets
  • Strong analytical skills and ability to interpret market trends and customer data
  • Excellent communication and negotiation abilities for face-to-face selling
  • Experience working with channel partners and indirect sales models
  • Ability to manage complex problems and make decisions with limited supervision
  • Leadership experience coaching junior staff or managing small teams of up to two employees
  • Proficiency with CRM systems and Microsoft Office Suite
  • Willingness to travel to customer sites as required

NOV Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NOV and has not been reviewed or approved by NOV.

  • Healthcare Strength — Company materials describe comprehensive medical, dental, and vision coverage alongside life/disability insurance, a global EAP, wellness resources, and paid parental leave; the company also states it pays most U.S. health plan premiums, which bolsters perceived value.
  • Retirement Support — The 401(k) program features auto‑enrollment, immediate vesting, and ongoing employer contributions; historical filings and comments point to a generally well‑regarded match even as exact formulas can change.
  • Leave & Time Off Breadth — Paid parental leave and widely cited decent PTO at hire are complemented by options like experience‑based vacation credit and a flexible holiday, creating a rounded time‑off offering in many U.S. roles.

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The Company
HQ: Houston, TX
26,270 Employees

What We Do

NOV delivers technology-driven solutions to empower the global energy industry. For more than 150 years, NOV has pioneered innovations that enable its customers to safely produce abundant energy while minimizing environmental impact. The energy industry depends on NOV’s deep expertise and technology to continually improve oilfield operations and assist in efforts to advance the energy transition towards a more sustainable future. NOV powers the industry that powers the world.

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