We are seeking a Sales Account Manager for Higher
Education is responsible for driving revenue growth by managing a portfolio
of institutional accounts, acquiring new clients, and expanding existing
relationships within the university and research ecosystem. You will act as a
strategic partner, aligning advanced technology solutions with the digital
transformation goals of higher education institutions.
Key Responsibilities
1. Account
Management & Strategic Growth:
· Manage and
grow a dedicated portfolio of higher education and research accounts, ensuring
maximum customer satisfaction, retention, and long-term loyalty.
· Proactively
identify and execute upsell and cross-sell opportunities across a diverse range
of technical solutions and infrastructure services.
2. New Business Acquisition:
· Identify,
prospect, and acquire new institutional customers across the UAE to build a
robust and healthy sales pipeline aligned with aggressive revenue targets.
· Lead
consultative sales conversations to uncover complex institutional needs and
align them with advanced digital transformation solutions.
3. Stakeholder Engagement:
· Develop
and maintain high-level relationships with key decision-makers, including
University Deans, IT Directors, and Research Department Heads.
· Act as the
primary point of contact, ensuring clear communication and the timely
resolution of any service or account issues.
4. Technical
Collaboration:
· Translate
complex customer requirements into actionable internal deliverables by
collaborating closely with technical, service, and support teams.
· Maintain
accurate CRM records for precise forecasting, pipeline management, and
performance tracking for leadership review.
Requirements
· Nationality: UAE National.
· Experience: 3–5 years of sales or account management experience
specifically within the EdTech or Higher Education sector.
· Education: Bachelor’s degree in Business Administration, IT,
or a related field.
· Skills: Strong negotiation and relationship-building skills; ability to navigate
long government/institutional sales cycles.
· Driving
License: Mandatory (UAE
license) for frequent client site visits.
Work Location:
Abu Dhabi
To view other vacancies we
have, please check our website (www.blackpearlconsult.com) and
follow us on our social media accounts - LinkedIn / Instagram
Follow the Black Pearl channel on WhatsApp.
Disclaimer: Black Pearl will never ask for money or any
form of charge our candidates just to process or consider their application for
any of our available vacancies. If you happen to receive such a request from
any members of our staff or other individuals claiming to be part of Black
Pearl, please do call our office at +9712 622 55 03 or drop us a message on our
website - www.blackpearlconsult.com.
Skills Required
- UAE National
- 3-5 years sales or account management experience in EdTech or Higher Education
- Bachelor's degree in Business Administration, IT, or related field
- Strong negotiation and relationship-building skills; ability to navigate long government/institutional sales cycles
- UAE driving license (mandatory) for frequent client site visits
What We Do
Black Pearl is a leading HR consultancy and specialist recruitment firm based in the UAE and GCC. They provide customized HR solutions, executive search, and strategic recruitment services across various corporate support, finance, accounting, and business operations roles, helping clients achieve success through tailored staffing and HR consulting services.
