The SAG Services Coordinator responsibilities include the ability to professionally service multiple logistics and field service requirements to support Strategic Account Sales. Tasks include effective coordination for logistics & storage programs, make-ready (repair) services, and additional unique service offerings for Strategic Accounts. Daily functions require diligence, high accountability, and active communication with SAG Services Manager, SAG Sales Coordinators, Inspection Services, 3rd party service vendors, RB Yard Managers, and alternate internal departments to effectively manage the sale for various Strategic Accounts.
Responsibilities- Arrange transportation, storage, inventory, and repair services to meet the requirements of strategic account customers
- Coordinate with sales, inspection services, yard staff, and 3rd party vendors to promote effective sale processing
- Perform thorough inventory tracking to drive timely service and revenue potential
- Develop service efficiency standards and execute alternative tasks as needed.
- Identify, communicate, and promptly resolve service related issues
- Actively review service programs to improve processing efficiencies & drive effective service standards
- Analyze service agreements and vendor programs to minimize costs, drive revenue and improve service levels
- Communicate innovative techniques that create growth opportunities for the services departmental and service programs
- Flexible and willing to perform other tasks as assigned
- 1-3 Years of transportation or business operations experience
- Daily prioritization for effective service processing
- Inventory management and logistical routing techniques
- Measuring productivity and quality of various service offerings
- Executing service agreements that generate revenue potential
- Professional office work environment
RB Global (NYSE: RBA)
RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.
The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.
About the TeamAbout the team - Yard Operations
We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.
Skills Required
- 1-3 years transportation or business operations experience
- Experience arranging transportation, storage, inventory, and repair services
- Inventory management and logistical routing techniques
- Experience coordinating with sales, inspection services, yard staff, and 3rd party vendors
- Ability to measure productivity and quality of service offerings
- Experience executing service agreements that generate revenue
- Strong communication, accountability, and prioritization skills in an office/yard environment
Ritchie Bros. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ritchie Bros. and has not been reviewed or approved by Ritchie Bros..
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Affordable Benefits — Medical coverage is often considered very affordable, with low employee costs noted as a differentiator. Benefits begin on day one, which strengthens perceived value.
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Leave & Time Off Breadth — PTO and paid holidays are part of the standard package across regions under RB Global. Day‑one eligibility and clear time‑off programs contribute to a well‑rounded offering.
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Retirement Support — A 401(k) with company match in the U.S. and RRSP match in Canada are offered, alongside an ESPP for employee ownership. These programs indicate solid retirement support across locations.
Ritchie Bros. Insights
What We Do
Established in 1958, Ritchie Bros. (NYSE and TSX: RBA) is a global asset management and disposition company, offering customers end-to-end solutions for buying and selling used heavy equipment, trucks and other assets. Operating in a multitude of sectors, including construction, transportation, agriculture, energy, oil and gas, mining, and forestry, the company’s selling channels include: Ritchie Bros. Auctioneers, the world’s largest industrial auctioneer offers live auction events with online bidding; IronPlanet, an online marketplace with featured weekly auctions and providing its exclusive IronClad Assurance® equipment condition certification; MarketplaceE, an online marketplace offering multiple price and timing options; Mascus, a leading European online equipment listing service; and Ritchie Bros. Private Treaty, offering privately negotiated sales. The company also offers sector-specific solutions including GovPlanet, TruckPlanet, Kruse Energy Auctioneers, and Cat® auctions, plus equipment financing and leasing through Ritchie Bros. Financial Services. For more information about the unprecedented choice provided by Ritchie Bros., visit RitchieBros.com.
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