Channel and Business Risk Team (ERM)
Full-Time
Springfield, MA or Boston, MA
The Opportunity
This role on the Channel and Business Risk team within Enterprise Risk Management (ERM) focuses on driving risk insights that influence decision-making and shape MassMutual's strategic trajectory.
Core to this purpose is Risk Management, which seeks to influence company decisions through an enterprise view of risk and reward, helping MassMutual become the best company in the financial industry. As we embark on a range of strategic imperatives to grow our businesses, the importance of a strong risk management foundation has never been clearer.
The Team
The Channel and Business Risk team is a trusted partner that leverages risk expertise to help business and executive leaders make informed decisions about risks and opportunities that could impact their ability to achieve their strategic and business objectives. To this end, the Channel and Business Risk team's goal is to perform services that:
- Leverage broad and holistic risk expertise to specialize in cross-functional risk-related projects
- Liaise and translate with stakeholders within ERM and across MassMutual to deliver easy to distill, actionable insights and ensure business needs are surfaced
- Supercharge high value and time sensitive work that gives projects direction (re: 80/20) and hand off work to more specialized teams when appropriate
As the pace of change continues to accelerate externally and internally, we have increasing needs to partner with and monitor the external environment, make deeper use of artificial intelligence and data analytics, and generate swift insights to inform decision-making.
The Impact
- Drive substantive strategic risk problem solving efforts by engaging stakeholders, defining key questions and leading research and analysis related to business strategies
- Monitor the internal and external environment (e.g., industry trends, competitive dynamics, macroeconomic developments), using data analytics and AI-assisted research tools where they add speed, perspective, or new ways of seeing risk
- Build and maintain a repeatable, scalable approach to risk monitoring and intelligence synthesis so insight generation is faster, more systematic, and less dependent on individual effort
- Apply sound professional judgment when interpreting complex, multi-source analysis, including AI-assisted outputs, assessing relevance, limitations, and implications for risk and reward in dynamic situations
- Translate complex risk analysis into concise executive ready communications (e.g. board materials, ERC presentations, senior leadership briefings)
- Generate impact as a trusted advisor by maintaining ability to see the big picture in complex and dynamic situations
- Role model behaviors (e.g., high energy, self-driven, strong interpersonal skills, intellectual curiosity, highest level of professionalism, inclusive behaviors, orientation towards client and team instead of self)
The Minimum Qualifications
- Bachelor's degree or higher
- 5+ years of progressive experience working in the insurance industry across strategy consulting, risk management and/or finance
- 2+ years of experience working with visualization and presentation tools such as but not limited to excel, tableau, PowerPoint.
- 1+ years of experience conducting structured research and analysis to support complex risk or strategic questions.
The Ideal Qualifications
- Demonstrated ability to apply AI-assisted tools to improve efficiency, deepen analysis, or generate new insights, with sound judgment
- Ability to synthesize complex information and communicate clear, data-informed visual insights for senior and executive audiences
- Strong communication, collaboration, and project management skills
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Channel and Business Risk Team
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, Veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-BO1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $118,900-$156,000
Skills Required
- Bachelor's degree or higher
- 5+ years of progressive experience in insurance, strategy consulting, risk management, or finance
- 2+ years of experience with visualization and presentation tools (e.g., Excel, Tableau, PowerPoint)
- 1+ years of experience in structured research and analysis for complex risk questions
What We Do
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people. Together, we’re stronger.
Why Work With Us
MassMutual has the financial security and stability of a 170+ year old company, with the culture and energy of a startup. We work every day with the customer front of mind to build the best digital experience in the industry.
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Employees engage in a combination of remote and on-site work.
We believe in capitalizing on the best of being together in our offices as well as personal flexibility. Our workplace philosophy puts office collaboration first, combined with flexibility to work remotely.
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