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We help people secure their future and protect the ones they love.
The Role
Support Enterprise Risk Management by researching and analyzing strategic business risks, using data analytics and AI-assisted tools to generate repeatable risk monitoring, and translating insights into concise executive-ready communications to inform senior leadership and board decisions.
Summary Generated by Built In
Risk Insights Analyst
Channel and Business Risk Team (ERM)
Full-Time
Springfield, MA or Boston, MA
The Opportunity
This role on the Channel and Business Risk team within Enterprise Risk Management (ERM) focuses on driving risk insights that influence decision-making and shape MassMutual's strategic trajectory. The ideal candidate is a high-potential insurance or financial services professional who brings strong intellectual curiosity, research skills, and a desire to learn how senior leaders evaluate strategic choices, risks, and opportunities.
Core to this purpose is Risk Management, which seeks to influence company decisions through an enterprise view of risk and reward, helping MassMutual become the best company in the financial industry. As we embark on a range of strategic imperatives to grow our businesses, the importance of a strong risk management foundation has never been clearer.
We are particularly interested in candidates who demonstrate intellectual curiosity, strong critical thinking skills, and an eagerness to learn. Success in this role is less about arriving with all the answers and more about asking great questions, connecting ideas across discipline, and continuously developing new capabilities.
The Team
The Channel and Business Risk team is a trusted partner that leverages risk expertise to help business and executive leaders make informed decisions about risks and opportunities that could impact their ability to achieve their strategic and business objectives. To this end, the Channel and Business Risk team's goal is to perform services that:
As the pace of change continues to accelerate externally and internally, we have increasing needs to monitor the external environment, make deeper use of artificial intelligence and data analytics, and generate swift insights to inform decision-making. The role offers significant opportunities to learn from senior leaders and experienced risk professionals while developing expertise in strategic risk assessment and executive advisory work.
The Impact
The Minimum Qualifications
The Ideal Qualifications
What to Expect as Part of MassMutual and the Team
#LI-BO1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $118,900-$156,000
Channel and Business Risk Team (ERM)
Full-Time
Springfield, MA or Boston, MA
The Opportunity
This role on the Channel and Business Risk team within Enterprise Risk Management (ERM) focuses on driving risk insights that influence decision-making and shape MassMutual's strategic trajectory. The ideal candidate is a high-potential insurance or financial services professional who brings strong intellectual curiosity, research skills, and a desire to learn how senior leaders evaluate strategic choices, risks, and opportunities.
Core to this purpose is Risk Management, which seeks to influence company decisions through an enterprise view of risk and reward, helping MassMutual become the best company in the financial industry. As we embark on a range of strategic imperatives to grow our businesses, the importance of a strong risk management foundation has never been clearer.
We are particularly interested in candidates who demonstrate intellectual curiosity, strong critical thinking skills, and an eagerness to learn. Success in this role is less about arriving with all the answers and more about asking great questions, connecting ideas across discipline, and continuously developing new capabilities.
The Team
The Channel and Business Risk team is a trusted partner that leverages risk expertise to help business and executive leaders make informed decisions about risks and opportunities that could impact their ability to achieve their strategic and business objectives. To this end, the Channel and Business Risk team's goal is to perform services that:
- Leverage broad and holistic risk expertise to specialize in cross-functional risk-related projects
- Liaise and translate with stakeholders within ERM and across MassMutual to deliver easy to distill, actionable insights and ensure business needs are surfaced
- Supercharge high value and time sensitive work that gives projects direction (re: 80/20) and hand off work to more specialized teams when appropriate
As the pace of change continues to accelerate externally and internally, we have increasing needs to monitor the external environment, make deeper use of artificial intelligence and data analytics, and generate swift insights to inform decision-making. The role offers significant opportunities to learn from senior leaders and experienced risk professionals while developing expertise in strategic risk assessment and executive advisory work.
The Impact
- Drive substantive strategic risk problem solving efforts by engaging stakeholders, defining key questions and conducting research and analysis related to business strategies
- Monitor the internal and external environment (e.g., industry trends, competitive dynamics, macroeconomic developments), using data analytics and AI-assisted research tools where they add speed, perspective, or new ways of seeing risk
- Build and maintain a repeatable, scalable approach to risk monitoring and intelligence synthesis so insight generation is faster, more systematic, and less dependent on individual effort
- Apply sound professional judgment when interpreting complex, multi-source analysis, including AI-assisted outputs, assessing relevance, limitations, and implications for risk and reward in dynamic situations
- Translate complex risk analysis into concise executive ready communications including materials for, ERC presentations, senior leadership briefings, and board-level discussions.
- Generate impact as a trusted advisor by building the ability to see the big picture in complex and dynamic situations
- Role model behaviors such as, high energy, self-direction, strong interpersonal skills, intellectual curiosity, professionalism, inclusive behaviors, ab an orientation toward client and team success.
The Minimum Qualifications
- Bachelor's degree or higher
- 5+ years of experience working in insurance, financial services, consulting, analytics, strategy, product, distribution, underwriting, risk management, finance, or related disciplines
- 2+ years of experience working with visualization and presentation tools such as excel, tableau, PowerPoint, or similar tools.
- 1+ years of experience conducting structured research and analysis to support business, risk, product, market, or operational questions.
The Ideal Qualifications
- Demonstrated ability to apply AI-assisted tools to improve efficiency, deepen analysis, or generate new insights, with sound judgment
- Ability to synthesize complex information and communicate clear, data-informed visual insights for senior and executive audiences
- Strong communication, collaboration, and project management skills
- Learning agility and comfort working in ambiguous situations where the right answer may require asking thoughtful questions, testing assumptions, and connecting information across disciplines
- Experience in product, underwriting, distribution, actuarial, operations, market research, business analysis, or rotational leadership programs within insurance or financial services.
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Channel and Business Risk Team
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, Veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-BO1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $118,900-$156,000
Skills Required
- Bachelor's degree or higher
- 5+ years experience in insurance, financial services, consulting, analytics, strategy, product, distribution, underwriting, risk management, finance, or related disciplines
- 2+ years experience with visualization and presentation tools such as Excel, Tableau, PowerPoint, or similar
- 1+ years conducting structured research and analysis to support business, risk, product, market, or operational questions
- Demonstrated ability to apply AI-assisted tools to improve efficiency, deepen analysis, or generate new insights
- Ability to synthesize complex information and communicate clear, data-informed visual insights for senior and executive audiences
- Strong communication, collaboration, and project management skills
- Learning agility and comfort working in ambiguous situations
- Experience in product, underwriting, distribution, actuarial, operations, market research, business analysis, or rotational leadership programs within insurance or financial services
MassMutual Compensation & Benefits Highlights
How does MassMutual ensure its pay and bonus plans are competitive?
MassMutual supports competitive compensation through salary and bonus opportunities, retirement contributions, pay transparency practices and a broad benefits package that adds value beyond base pay. The company also uses long-running pay equity reviews and employee feedback to evaluate whether rewards are supporting employees across roles and life stages.
- Competitive pay and bonus opportunities: MassMutual describes its total rewards approach as holistic and flexible, with competitive salaries and bonuses designed to support employees’ financial well-being. Employees also point to compensation as part of the value proposition, with one sales assistant citing “great benefits and lots of flexibility,” and another employee describing the company’s “good leadership and benefits.”
- Retirement and financial benefits: MassMutual provides a 401(k) benefit of up to 10% of eligible compensation, including a 5% company match and a 5% annual company contribution. The company also treats eligible student loan payments like 401(k) contributions for matching purposes and begins monthly retirement healthcare account contributions for employees starting at age 45.
- Pay transparency and pay equity: MassMutual posts salary ranges in most job postings and has used an independent HR risk management firm to conduct annual adjusted pay gap reviews for 17 years. That approach connects compensation competitiveness with equity and accountability across the employee experience.
- Benefits as part of total rewards: MassMutual’s compensation includes health, dental and mental health benefits, caregiver leave, parental leave, bereavement leave, paid volunteer time, flexible holidays and a Well-Being Wallet of up to $1,250 annually. A head of human resources said, “It’s not about industry standards — it’s about supporting all employees’ well-being in ways that are meaningful to them.”
- External signals:
- Benefits value: Employees on external review sites regularly highlight benefits as a strength, with reviews calling out “excellent benefits,” “great benefits” and a “great benefits package.” (Glassdoor; Indeed)
- Compensation and retention: Employees surveyed on external review sites rate MassMutual’s perks and benefits an A-, with 100% saying perks and benefits play a role in staying at the company. (Comparably)
- Financial stability: MassMutual reported more than $10 billion in insurance and annuity benefits paid in 2025 and total adjusted capital above $34 billion, reinforcing the company’s long-term financial foundation. (MassMutual 2025 Annual Report)
Bottom line: MassMutual supports competitive pay through salary and bonus opportunities, strong retirement contributions, pay transparency, recurring pay equity reviews and benefits designed to support employees’ financial, physical, mental and family well-being.
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The Company
What We Do
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people. Together, we’re stronger.
Why Work With Us
MassMutual has the financial security and stability of a 170+ year old company, with the culture and energy of a startup. We work every day with the customer front of mind to build the best digital experience in the industry.
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MassMutual Teams
MassMutual Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We believe in capitalizing on the best of being together in our offices as well as personal flexibility. Our workplace philosophy puts office collaboration first, combined with flexibility to work remotely.
Typical time on-site:
3 days a week
