Risk and Compliance Advisor I - Human Resources

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4 Locations
In-Office
85K-163K Annually
Insurance
The Role

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a Risk and Compliance Advisor I - Human Resources who possesses a deep understanding of HR processes, laws, and regulations. The ideal candidate will have experience in conducting assessments, with a keen eye for detail and accuracy. You should be able to synthesize data effectively to present insights to senior leadership, demonstrating problem-solving skills in ambiguous situations. Experience in the second or third line of defense, along with a background in a large financial institution. Additionally, US military experience, either through service or as a spouse/domestic partner, is highly valued.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, and Charlotte, NC

 Relocation assistance is not available for this position.

What you'll do:

  • Partners with key customers in the business to identify, assess, aggregate and document risk and compliance controls, including risks associated with new or modified products, services, distribution channels, regulations, and third-party operations.
  • Communicates results of risk and compliance work to governance committees, business process owners and various levels of leadership.
  • Supplies to the implementation of new risk and compliance policies, practices, appetites, and solutions to ensure multidisciplinary understanding and management of risks according to industry standard process.
  • Complete assigned risk or compliance activities in accordance with enterprise policies and procedures.
  • Maintains and expands knowledge of the competitive/regulatory landscape and the company's key challenges. Reviews laws and regulations for business impact and makes proposals for awareness and action.
  • May coordinate and respond to regulatory requirements and requests and ensures the execution of examinations.
  • Performs work on risk and compliance processes that focus on improving strategies, tools, and methodologies to measure, monitor, and report risks.
  • Applies knowledge to assess data and produce analytical insights to understand business objectives, drive business decisions and influence solution strategies.
  • Actively contributes in cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk events.
  • Supplies to stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business partners.

What you have:

  • Bachelor’s degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
  • 4 years experience in risk, compliance, legal or audit within the financial services or insurance industry or technical fields directly related to the role.
  • Risk and/or compliance experience in a highly matrixed environment.
  • Knowledge of compliance laws, regulations, and regulatory expectations.
  • Ability to apply regulatory risk and compliance knowledge to consult and provide guidance.
  • Ability to challenge in business or team settings.
  • Ability to work with internal and external partners in a highly collaborative environment.
  • Critical thinking and knowledge of data analysis tools and techniques and decision-making abilities to recommend data-driven solutions.
  • Proactively identifies potential concerns and recommends solutions.
  • Proficiency with Microsoft Office products including Word, Excel, and PowerPoint.

What sets you apart:

  • Experience working with HR processes, laws, rules, and regs
  • Experience conducting monitoring, testing, and/or other types of assessments
  • Extensive experience with accuracy and attention to detail.
  • Ability to synthesize data to tell a story for senior leadership and present clearly articulated rationale that details required attributes compared to what was received for regulatory audiences
  • Experience in second or third line of defense function, business risks and controls
  • Prior experience in a large financial institution – Bank or insurance
  • Excellent problem-solving skills including recommending solutions in a ambiguous environment, demonstrating a positive, can do attitude
  • Learning agility to adapt to constantly evolving job requirements
  • US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $85,040 - $162,550.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about USAA and has not been reviewed or approved by USAA.

  • Retirement Support Robust retirement programs include a rich 401(k) employer match alongside a company-funded pension, reinforcing long-term financial security. These elements are often singled out as standout features of the total rewards package.
  • Healthcare Strength Comprehensive medical, dental, vision, behavioral health, and telehealth coverage is paired with wellness incentives and onsite or reimbursed fitness resources. These offerings are perceived as meaningfully enhancing overall compensation value.
  • Parental & Family Support Fully paid parental leave, adoption assistance, and childcare reimbursement reflect substantial support for families. These benefits are widely regarded as valuable contributors to the employment proposition.

USAA Insights

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The Company
Austin, TX
35,000 Employees

What We Do

At USAA, our mission is more than just words – it’s the reason we do what we do. Our goal is to be the military community’s provider of choice for insurance, banking, financial products and advice. Take a look back at our history and you’ll see a strong track record of providing members with the highest level of care and support. And we’re proud to continue helping them achieve better financial futures. It’s that kind of dedication that’s helped us grow to more than 35,000 employees. Share our passion for serving those who serve? Whether you’re connected to the military or not, we’re always looking for talented individuals to join our team.

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