Chief-of-Staff, Global Operations & Services (GO&S)

Reposted 5 Days Ago
Easy Apply
Hiring Remotely in USA
Remote or Hybrid
167K-372K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Travel & expense made easy.
The Role
The Chief of Staff will advise the SVP of Global Operations, manage operational initiatives, coordinate meetings, oversee goal-setting, and drive strategic projects.
Summary Generated by Built In

Navan is looking for a Chief of Staff / Strategic Initiatives to the SVP of Global Operations and Service. This strategic role will focus on driving key operational and strategic initiatives, connecting critical projects across the Global Operations and Service organization, and accelerating execution.

What You’ll Do:

  • Act as a trusted advisor to the SVP of Global Operations and Service, providing strategic counsel and operational support on critical business decisions and goals.
  • Manage the Global Operations and Service SVP’s office, including prioritizing operational topics, preparing briefing materials, and coordinating high-level meetings.
  • Manage weekly GO&S leadership staff meetings including, but not limited to, setting the agenda, providing insights and analysis to inform strategic conversations and tracking follow through to increase accountability
  • Support key strategic initiatives including board materials, investor presentations, town hall presentations, leadership meetings, and annual planning
  • Work cross-functionally with departmental leaders and stakeholders to kick-off, actionize, and provide support across key company initiatives
  • Oversee our goal-setting process, working with our management team to set, align and track company goals
  • Drive and lead critical strategic operational projects to deliver results

What We’re Looking For:

  • Previous experience in Chief of Staff, Operations, or Strategy roles working closely with senior management
  • Agile and action-oriented with a proven ability to drive results
  • Excellent written and verbal communication skills, and comfortable interacting with senior leaders, external partners, and staff at all levels
  • Exceptional analytical, problem-solving, and project management skills
  • Demonstrated ability to lead a large portfolio of strategic initiatives and projects in a cross-functional environment on tight deadlines
  • Thrives in ambiguous situations and has a bias for action, high emotional intelligence

The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
Pay Range
$167,400$372,000 USD

Skills Required

  • Previous experience in Chief of Staff, Operations, or Strategy roles
  • Excellent written and verbal communication skills
  • Exceptional analytical, problem-solving, and project management skills
  • Ability to lead a large portfolio of strategic initiatives
  • Agile and action-oriented mindset

What the Team is Saying

Brian Guimond
Adamas Victória Cavalcante Robitz
Bastian Martino
Charlotte Delafosse
Daniella Schuh
Alice Rao-Wyckoff
Mily O Loughlin
Anna
Roshni
Henry Statfeld
Jose Soares

Navan Compensation & Benefits Highlights

  • Fair & Transparent Compensation Pay aligns with mid‑ to upper‑market in core engineering and GTM roles, with competitive cash, equity, and bonus plans. Defined pay bands and commission tiers provide clarity on how earnings are structured.
  • Leave & Time Off Breadth Flexible/unlimited PTO is part of the package alongside paid parental leave durations for birthing and non‑birthing parents. Time‑off policies are positioned as broad and supportive across the company.
  • Wellbeing & Lifestyle Benefits Travel‑centric perks (IATAN access and discounted personal travel) combine with connectivity/home‑office stipends, commuter benefits, in‑office meals/snacks, and pet insurance. Access to Headspace supports mental‑health resources.

Navan Insights

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The Company
HQ: Palo Alto, CA
3,300 Employees
Year Founded: 2015

What We Do

Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Why Work With Us

At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.

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Navan Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.

Typical time on-site: 4 days a week
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