As our Revenue Systems Administrator, you’ll play a vital role at Affinity. We are looking for a proactive, highly motivated individual to help design and implement a best-in-class Tech Stack to support our GTM teams. Whether it’s CRM, Enablement, Customer Success, Engagement or Enrichment, you will be responsible to ensure that each tool is adopted, performant and has no critical errors. You’ll partner with Sales, CS and Revenue Operations to scope projects, validate work items and meet your commitments. This role reports to the Applications Manager.
- Standard Salesforce configuration- user management, roles, permissions, profiles, etc
- Advanced Configuration of Salesforce (flows, Visualforce, dynamic forms, Quoting and order management) as needed to support the business.
- Design and implement a better quoting and Order management process without CPQ- standard quotes, orders, contracts, price books, product catalog.
- Manage Gainsight NXT instance and provide best practices around integrations and configuration
- Manage Outreach, ZoomInfo, LeadData, Clari, Zendesk and other key tools integrated with Salesforce and look to extend the data available in these tools into actionable insights usable in Salesforce. Identify areas of improvement and address issues.
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Find and address tech debt- poorly constructed flows, misfiring validation rules, unneeded managed packages, rogue fields, etc.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Required:
- Certified Salesforce Administrator plus Advanced Administrator or Platform App Builder
- 3+ years of Salesforce Administration hands-on experience with Sales Cloud
- Experience with Lead to Opportunity business processes, including quotes, orders, and revenue management.
- 1+ years experience with Administering Outreach or similar tool (Salesloft, Salesforce HVS)
- 1+ Years experience with Administering Gainsight or similar Customer Success tool
- Experience with LeanData, Clari, CPQ, Docusign and other managed packages
- Experience writing detailed specifications of user requirements, business processes, and procedures required to develop and implement software solutions.
- A proactive attitude to platform enhancements
- Knowledge of end-users designing scalable, best practice solutions
- Experience with Agile, Sprints and release management
- Excellent relationship-building skills
- The ability to liaise with stakeholders at all levels
Assets:
- Bachelor’s / Postgraduate degree, or professional qualification
- Led or been part of a Salesforce implementation.
- Experience implementing Gainsight NXT
- Experience with a CPQ application a plus
- Experience with rip and replace of tools (Outreach for Salesforce Sales Engagement, Marketo for Pardot, etc).
- We live our values as playmakers, obsessed with learning, caring personally about our colleagues and clients, are radically open-minded, and take pride in everything we do.
- We pay your medical, dental, and vision insurance with comprehensive PPO and HMO plans. And provide flexible personal & sick days. We want our team to be happy and healthy :)
- We offer a 401k plan to help you plan for retirement.
- We provide an annual budget for you to spend on education and offer a comprehensive L&D program – after all, one of our core values is that we're #obsessedwithlearning!
- We support our employee's overall health and well-being and reimburse monthly for things such as; transportation, Home Internet, Meals, and Wellness memberships/equipment.
- Virtual team building and socials. Keeping people connected is essential.
Please note that the role compensation details below reflect the base salary only and do not include any variable pay, equity, or benefits. This represents the salary range that Affinity believes, in good faith, at the time of this posting, that it will pay for the posted job.
A reasonable estimate of the current range is $68,000-$114,800 USD. Within the range, individual pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant.
With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed.
Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
What We Do
Affinity’s patented technology structures and analyzes millions of data points across emails, calendars, and third-party sources to offer users the tools they need to automatically manage their most valuable relationships, prioritize important connections, and discover untapped opportunities. Affinity uses artificial intelligence to analyze relationship strength and illuminate the best paths to warm introductions. The platform also offers a holistic view of users’ networks in a centralized, automatically updated database without any manual upkeep. Founded in 2014, Affinity is headquartered in San Francisco, California.
Affinity has raised $120M to date and is backed by leading investors including Menlo Ventures, Advance Venture Partners, 8VC and MassMutual Ventures.
It has over 2,700 customers in 70 countries, including venture capital firms such as Bain Capital Ventures and Kleiner Perkins, private equity firms such as SoftBank Group, investment bankers such as Woodside Capital Partners, financial services firms such as Fidelity Investments, real estate companies such as Tishman Speyer, insurers such as American Family Insurance and enterprises such as Nike, Qualcomm and Twilio.
Affinity has been named in Fortune Magazine's Best Workplaces, Inc. Magazine's Best Workplaces and editor's number one pick, the Data Breakthrough Award, BIG Innovation Award and others