The Role
Supports revenue operations across accounts receivable, billing, rating, collections, and accounting. Researches process issues, identifies root causes, coordinates cross-functional resolutions, monitors payment and revenue workflows, maintains customer and rating data, uploads billing documentation, and performs auditing, reconciliation, exception management, reporting, and data analysis using SQL, Tableau, Copilot, CRM, and business systems.
Summary Generated by Built In
Job Summary & Responsibilities Preferred Qualifications
POSITION SUMMARY
Serves as a cross-functional resource supporting Accounts Receivable, Rating, Billing, and Corporate Accounting by identifying revenue process issues, researching root causes, coordinating resolutions, maintaining key revenue data resources, and reporting progress to leadership. This role uses data, systems knowledge, and strong communication skills to improve efficiency and support revenue integrity.
ROLES AND RESPONSIBILITIES
- Researches revenue process issues related to billing, rating, collections, and accounting to identify root causes and resolution paths.
- Coordinates open cases and projects across departments, tracks progress, and reports status, trends, and resolution updates to leadership.
- Reviews customer accounts, billing records, rating information, adjustments, and documentation to identify discrepancies and process improvement opportunities.
- Uploads invoices, backup documentation, and required records to customer portals and web-based systems.
- Monitors payment status, cash application exceptions, and revenue workflows to support department priorities.
- Maintains customer profiles, rating references, CRM data, and other revenue-related data resources.
- Assists with standardized procedures, reference materials, workflow guides, reports, dashboards, and data analysis.
- Works with business users and technical teams to document system issues, enhancement requests, and improvement opportunities.
- Performs data research, auditing, reconciliation, exception management, and reporting using SQL, Tableau, Copilot, and other business applications.
- Serves as a liaison between departments to support accountability, communication, and timely issue resolution.
- Maintains regular and predictable attendance.
- Performs other duties as assigned.
PREFERRED SKILLS
- Excellent verbal and written communication skills with the ability to work across all organizational levels.
- Strong analytical, problem-solving, organizational, and detail-oriented skills.
- Ability to manage multiple priorities, work independently, and drive issues to resolution.
- Proficient with Microsoft Office Suite and willing to learn SQL, Tableau, Microsoft Copilot, CRM platforms, and data warehouse applications.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Associate's degree in Accounting, Business Administration, Finance, Information Systems, or related field; or equivalent education and experience.
Preferred:
Experience in Accounts Receivable, Billing, Rating, Accounting, Business Analysis, Revenue Operations, reporting, databases, or data analysis platforms.
Skills Required
- Associate's degree in Accounting, Business Administration, Finance, Information Systems, or a related field, or equivalent education and experience
- Excellent verbal and written communication skills
- Strong analytical, problem-solving, organizational, and detail-oriented skills
- Ability to manage multiple priorities, work independently, and drive issues to resolution
- Proficiency with Microsoft Office Suite
- Willingness to learn SQL, Tableau, Microsoft Copilot, CRM platforms, and data warehouse applications
- Experience in accounts receivable, billing, rating, accounting, business analysis, revenue operations, reporting, databases, or data analysis platforms
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Crete Carrier Corporation is one of the largest privately-owned American trucking companies, headquartered in Lincoln, Nebraska. The company provides a full spectrum of nationwide freight transportation services across the contiguous United States through its three specialized divisions: Crete Carrier, which focuses on dry van services; Shaffer Trucking, specializing in refrigerated transport; and Hunt Transportation, which provides flatbed services for various commodities.
