Revenue Operations Manager

At Edenred, we believe that healthy and engaged employees are the foundation of a thriving organization. Every day, we provide innovative solutions to improve the lives of millions of Belgians by connecting 1.8 million employees, 70,000 companies, and tens of thousands of merchants and partners.

But it is as a team that we continue to improve the workplace and imagine the world of tomorrow. What if you were part of it?

At Edenred, we recognize, recruit, and develop all talents while respecting each individual's uniqueness.

We encourage and consider all applications without distinction of origin, gender, identity or expression of gender, sexual orientation, age, disability status, or any other protected criteria as defined by Unia.

As the Revenue Operations Manager, you will act as the chief of staff to the Sales Director, playing a pivotal role in driving the commercial success of our business unit. You will lead key strategic initiatives to streamline revenue operations, improve forecasting accuracy, and maximize efficiency in sales across the organization. This role requires a proactive leader with a strong operational mindset, a passion for data-driven decision-making and AI, and the ability to influence cross-functional teams to execute high-impact sales strategies.

Your key responsibilities are:

• Develop and support ambitious, data-driven Commercial Plans that align with overall company goals.

• Establish and maintain a robust Pipeline and Forecasting discipline to provide reliable insights and drive predictable revenue growth.

• Collaborate with HR, group and Sales Leadership to optimize the Sales Pay Plan, ensuring incentive structures effectively motivate and reward performance.

• Implement operational best practices aligned with the revenue engine, focused on enhancing efficiency and productivity across sales activities.

• Ensure maximum impact of Business Unit’ sales campaigns by driving alignment, execution, and continuous improvement.

• Monitor and analyze Business KPIs, partnering with Sales Leadership to identify improvement opportunities and track performance over time.

• Lead Top Line Reviews, facilitating rigorous and transparent discussions to ensure accountability and disciplined execution of the sales action plan.

• Drive Salesforce adoption among the sales force, proactively identifying and integrating new sales tools to enhance effectiveness and user experience.

• Act as an AI early adopter and champion, identifying and implementing AI-driven efficiency projects to optimize sales processes, automate routine tasks, and deliver measurable productivity gains across the sales organization

• You have proven experience in revenue operations, sales operations, or a related commercial role with a strong operational and strategic focus.
• You have solid expertise in pipeline management, forecasting and sales compensation strategies.
• You demonstrated ability to drive cross-functional initiatives and influence senior leadership.
• You are familiar with Salesforce and other sales enablement tools, with a track record of driving user adoption and optimizing technology.
• You demonstrated experience with AI tools and technologies, with a passion for exploring and implementing AI solutions to drive sales efficiency and effectiveness
• You possess strong analytical skills (data-driven approach to problem-solving and performance management) and excellent communication and organizational skills, with the ability to prioritize and manage multiple initiatives simultaneously
• You are fluent in French, Dutch and English.

Beginning January 2027

• Permanent full-time contract (38 hours/week).

• Location: Brussels (Auderghem)

• A stimulating position within a dynamic organization that focuses on technological innovation to enhance workers' purchasing power.

• The opportunity to partner directly with Sales Leadership and shape the commercial strategy of a growing organization while leading the AI transformation within the sales organization.

• The opportunity to work remotely 2 days a week with your manager's approval, including a homeworking allowance of 115€.

• You are covered with hospitalization and ambulatory care insurance (with the option to extend it to your family).

• You benefit from all Edenred-solutions, such as vouchers but also Edenred Engagement (including Edenred Discounts).

• Your package includes a car or a mobility budget, depending on what you prefer.

• You are also covered with a group insurance.

Enrich connections. For good

Throught its purpose, Edenred affirms its commitment to creating sustainable value for all its stakeholders through these connections. It sheds new light on the ambition carried by Edenred, weaving a close link between its roots, the current dimension of the Group, and the future it envisions.

At Edenred, customer passion, respect, imagination, simplicity, and entrepreneurial spirit are our values. For all those who need to feel excited in their professional life, we are the best company to work and grow with.