Revenue Operations Data & Analytics Director

Reposted 11 Days Ago
Hiring Remotely in United States
Remote
82K-128K
Senior level
Artificial Intelligence • Information Technology • Software
We’re making it easier for businesses to connect with their customers and teams.
The Role
The Revenue Operations Data & Analytics Manager will develop a data analytics program supporting revenue operations, collaborating across teams to deliver insights and improve business performance.
Summary Generated by Built In
 

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.

 
 

Nextiva is building a world-class Revenue Operations team to drive insights, clarity, and performance across our go-to-market engine.  

We are seeking a dynamic and results-driven  Revenue Operations Data & Analytics Director to join our fast-paced Revenue Operations team. In this pivotal role, you will be responsible for defining, building, and continually evolving a high-impact data analytics program that supports and empowers our revenue organization. You will work closely with cross-functional stakeholders and partner with our Corporate Business Intelligence (BI) team to deliver actionable insights that drive strategic decisions across the business. The ideal candidate is passionate about solving hard problems and thrives in high-velocity environments, combining speed and precision to transform complex data into clear, quality-driven analysis that informs and accelerates our growth strategies. 

We’re looking for someone who’s smart, driven, curious, and gritty — someone who can work through ambiguity, learn fast, and figure things out. You don’t need to know everything today, but you do need to want to learn and be willing to roll up your sleeves.

Key Responsibilities 

  • Design and maintain intuitive dashboards and reports that support business stakeholders, ensuring the outputs are actionable, aligned with business objectives, and scalable as the organization grows
  • Conceptualize and lead complex analysis projects to identify inefficiencies and/or performance issues in the pipeline process (lead to advocate) and recommend improvements to overcome the identified issues
  • Collaborate with Finance and Revenue leaders to define KPI targets
  • Collaborate with teams across the business to uphold strong data governance practices, focusing on the consistency, accuracy, and clarity of critical revenue data sets
  • Partner closely with business intelligence to define the structure of data pipelines and streamline integration across source systems 
  • Work with finance, revenue, and accounting leaders to translate business questions into data-driven solutions, surfacing insights that directly support strategic planning and execution 
  • Respond to ad hoc data and reporting requests with precision and timeliness, supporting audits, leadership reporting, and other urgent analytics needs with clear, reliable outputs
  • Ensure all analytics solutions are well-documented and rigorously tested, maintaining a high standard of data integrity and reducing the risk of reporting errors

What You Bring 

  • 7+ years of experience in Revenue Operations, business analytics/intelligence, FP&A, or related analytics roles 
  • Strong understanding of operations, processes, data, and KPIs across the key Revenue Operations Stakeholders: Sales, Marketing, Account Management, Solutions Consulting, Customer Success, Finance  
  • Hands-on experience building both datasets and dashboards with Power BI (or a similar data visualization tools like Tableau, Looker, or Sigma) 
  • Intermediate to advanced proficiency in Excel 
  • Proficiency in SQL with demonstrated ability to write complex queries 
  • Experience working with and integrating data from SalesForce, and supporting systems like HubSpot, Outreach, etc. or similar vendors.(Marketo, Pardot, SalesLoft, Gong) 
  • Solid understanding of forecasting methodologies, data hygiene best practices, and sales/revenue metrics 
  • Strong ability to gather business requirements, translate them to technical requirements, and execute. 
  • Experience with Python and statistical modeling a plus 

Soft Skills That Will Make You Successful

  • Curious – You don’t wait for answers; you go find them 
  • Resilient – You’re energized by solving problems, not discouraged by them 
  • Driven – You take initiative, meet deadlines, and want to improve yourself and the business 
  • Collaborative – You know how to communicate clearly and respectfully, even when things are moving fast 
  • Critical thinker – You don’t just crunch numbers, you ask why 
  • Flexible & scrappy – You’re not afraid to try new things, and you know how to work with limited resources 
  • Organized – You stay on top of details, manage your time well, and keep data and resources clearly structured so others can easily find and use them 
  • Continuous Learner – You’re motivated to expand your technical and strategic skillsets 

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

  • Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.
  • Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.
  • Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.  

The expected hiring range is $126,000 - $197,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range.  

  • Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
  • Insurance 💼 - Life, disability, and supplemental indemnity plans 
  • Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
  • Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
  • Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives 
  • Growth 🌱 - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-MS1 #LI-Remote

Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

Want to see what life at Nextiva is all about? Connect with us on InstagramInstagram MXYouTubeLinkedIn, and the Nextiva Blog.

Top Skills

Hubspot
Looker
Power BI
Python
Salesforce
Sigma
SQL
Tableau
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The Company
Scottsdale, AZ
1,500 Employees
Year Founded: 2006

What We Do

Nextiva is a communications company that helps businesses build deeper connections with their customers. Nextiva combines communication channels — voice, video, collaboration, SMS, and surveys — to help businesses access the information they need at the right time to know their customers and drive business results.

Recognition and Awards
2022 | Comparably’s Best Leadership Team
2022 | Comparably’s Best CEOs for Women
2022 | Comparably’s Best Global Company Culture
2022 | Comparably’s Best Places to Work in Phoenix
2021 | LinkedIn Employee Engagement Champion
2021 | Comparably’s Best Compensation
2021 | Comparably’s Best Company Culture
2021 | Comparably’s Best CEO
U.S. News & World Report: Best Business Phone Service of 2020
2020 | Stevie Awards for Sales & Customer Service - Gold, Bronze, and Silver
2020 | Phoenix Business Journal Largest Phoenix-Area Software Firm
2019 | U.S. News & World Report Best Overall Business Phone Service
2019 | Glassdoor Top 100 Best Places to Work
2019 | Comparably’s Best Compensation
2019 | Comparably’s Best Company Outlook
2019 | Comparably’s Best Product Team
2019 | Comparably’s Best Marketing Team
2019 | Frost & Sullivan Customer Value Leadership
2019 | Gartner Peer Insights Voice of the Customer
2019 | Deloitte Technology Fast 500
2019 | azcentral.com Top Companies to Work For in Arizona
2019 | Phoenix Business Journal Healthiest Employer
2019, 2018 | Phoenix Business Journal Largest Software Firm in Phoenix
2018 | Spirit of Enterprise - ASU
2018 | Aragon Globe Innovator - Aragon Research
2018 | Mobile VoIP App of the Year - Mobile Breakthrough Awards
2018 | Comparably’s Best Company Culture


Why Work With Us

Our values are simple: Caring, Forward-thinking, and Simplicity.
_ We deeply care about people and our mission.
_ We dream big and work hard together towards it.
_ We strive to make life easier for people.

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