Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI.
We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.
Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
About the role:
We’re seeking a sharp, business-minded Revenue Accounting Manager to join our growing accounting team. This is a unique opportunity to shape the revenue to cash processes in a high-growth, cutting-edge AI company. You will work closely with Sales, Finance, and Deal teams to support and scale our revenue accounting function.
- Oversees the process of closing and reporting revenue, accounts receivable, allowances, and deferred revenue at the end of each month to ensure that it is complete, accurate, and timely in accordance with revenue recognition policies under ASC 606.
- Ensures that all revenue-related journal entries, flux analyses, and account reconciliations are reviewed promptly and in line with internal controls and team expectations while maintaining the highest level of integrity.
- Conducts or reviews account analyses to identify and explain the factors contributing to variances in revenue-related accounts, documenting these explanations in comparison to previous periods.
- Takes charge of the day-to-day operations of the revenue accounting team, focusing on improving processes, implementing automation, and analyzing results to support scalability.
- Coordinates with business stakeholders to ensure knowledge sharing, including technical accounting for reviewing new product offerings; Partners with technical accounting and controls and systems teams to meet GAAP and controls requirements for revenue processes.
- Supports change initiatives and process improvements aligned with business needs; Collaborates with controls and systems team for efficiency and automation, including reporting enhancements for order-to-cash process.
- Supervises, trains, develops, and mentors accounting team members, fostering individual growth.
Qualifications We Value:
- Bachelor's Degree from a 4 year college or university… Required
- Public Accounting Experience (Big 4 or comparable large regional firm)… Nice to have
- Minimum 5 years experience (directly within public accounting or within a similar position within industry)
- Proficiency in ASC 606 (Revenue Recognition) within a SaaS company (highly preferred)
- Exceptional communication and interpersonal skills, with a practical, business-friendly approach to accounting guidance.
- Strong organizational and project management abilities; able to handle multiple priorities in a fast-paced environment.
Perks & Benefits:
We offer a comprehensive and people-first benefits package to support you at work and in life:
- Comprehensive medical, dental, and vision coverage with plans to fit you and your family
- Flexible PTO to take the time you need, when you need it
- Paid parental leave for all new parents welcoming a new child
- Retirement savings plan to help you plan for the future
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to keep you connected and balanced
- In-office meal program and commuter benefits provided for onsite employees
Compensation at Cresta
Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
Salary Range: $130,000–$150,000 + Offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to [email protected]
Top Skills
What We Do
Cresta is for sales and customer service teams who need to close the performance gap between their top performers and the rest.
Our real-time expertise AI helps contact center agents unlock their full potential by uncovering expert behaviors from every customer conversation and amplifies them with real-time assistance and coaching.
By nudging best practices around objection responses, expectation setting, troubleshooting, and more: Cresta supercharges agents to focus on what really matters; their customer interactions.
Cresta brings together industry-leading AI experts, proven leadership, and top-tier investors including Sequoia, Andreessen Horowitz, Greylock Partners, Andy Bechtolsheim, Mark Leslie and Vivi Nevo.
