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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
As a Market Manager, you will lead a high-performing team of 10–12 Retail Loan Originators. You aren't just a manager; you are a coach and a strategist responsible for scaling production, sharpening team performance, and ensuring every member receives a seamless, modern lending experience.
What You’ll Do- Coach & Elevate: Directly lead and develop a team of originators, fostering a culture of high accountability and continuous professional growth.
- Drive Results: Own end-to-end production metrics, including lock volume, funding targets, pull-through rates, and cycle-time efficiency.
- Master the Pipeline: Set clear expectations for daily activity, pipeline hygiene, and conversion discipline to ensure predictable throughput.
- Expand the Reach: Execute go-to-market strategies by partnering with realtors, builders, and referral networks to diversify lead sources.
- Bridge Sales & Ops: Act as the critical link between Sales and Operations, resolving complex pricing or execution escalations and driving process improvements.
- Ensure Integrity: Maintain absolute adherence to the SAFE Act, regulatory requirements, and internal policies to mitigate risk and protect our members.
- Lead Innovation: Support recruiting efforts and spearhead change management as we roll out new products and tech tools.
- Experience: 3+ years of sales leadership experience, specifically within retail mortgage or consumer lending.
- Credentials: An active NMLS license and a Bachelor’s degree (or equivalent industry experience).
- Proven Results: A documented track record of leading teams to meet or exceed rigorous sales and volume targets.
- Strategic Mindset: The ability to analyze data, identify production risks, and implement corrective actions in real-time.
- Communication: Exceptional interpersonal skills with a "member-first" mindset and a professional, collaborative demeanor.
- Agility: Comfort working in a fast-paced, tech-forward environment where processes evolve quickly.
Skills Required
- 3+ years of sales leadership experience in retail mortgage or consumer lending
- An active NMLS license
- A Bachelor's degree or equivalent industry experience
- Documented track record of leading teams to meet sales targets
- Ability to analyze data and implement corrective actions
- Exceptional interpersonal skills and a member-first mindset
- Comfort in a fast-paced, tech-forward environment
What the Team is Saying
SoFi Compensation & Benefits Highlights
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Parental & Family Support — Up to 12 weeks fully paid parental leave, paid caregiver leave, fertility/adoption resources, and subsidized backup childcare/eldercare are offered. Pet insurance and family-building support further broaden the coverage.
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Healthcare Strength — Medical, dental, and vision coverage is paired with company-paid short- and long-term disability and life insurance. Mental-health support via Modern Health and employer HSA contributions enhance overall health support.
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Leave & Time Off Breadth — Flexible vacation for exempt employees, generous PTO for non-exempt, paid holidays, and early-release “SoFi Fridays” expand time-off options. An additional 16 hours of paid volunteer time underscores community engagement.
SoFi Insights
What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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SoFi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
