Who We Are
For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do.
Retail Insights Manager
Job Description:
Summary Retail Insights Manager to the team to work directly with a valued client. If you have prior experience in the Natural, Organic, Health & Wellness industry, please read on. This Retail Insights Manager will provide valuable insights and solutions to drive additional growth to our client. This role reports to the Sr Dir, Retail Partners.
Job Duties & Responsibilities
- Nurture the retail client relationship including, but not limited to short and long-term strategic planning, regular and on demand data requests
- Exhibit solid account management skills to identify and prioritize projects/requests
- Together with the client, develop and manage the agreed upon work-plan
- Analyze, interpret, and deliver strategic analyses, insights, and recommendations to the client
- Demonstrate thought leadership by identifying data driven business opportunities and present thoughtful recommendations for solutions
- Demonstrate strong relationship building skills to foster new and existing relationships across the client’s organization engaging SPINS product offerings
- Deliver training sessions to the client users across the client's organization
- Connect effectively across various internal and external teams by demonstrating clear and concise communication skills
- Work on special projects to improve reports, processes, and systems.
- Gather, interpret, and use complex data to develop actionable steps to improve reports, processes, and tools.
- Identify client solutions by understanding roles and data needs across roles within client organization
- Work with disparate data sets to make complex insights and present the benefits of your recommendation to internal stakeholders
- Maintain weekly trackers
- Secure contract renewal
Requirements:
Education & Experience
- Proven self-starter with a goal-oriented approach
- Analytical in approach; ability to spot trends, anomalies and opportunities in data sets
- Strong business acumen with the ability to engage and interact with senior-level leadership within the client’s organization
- Advanced capabilities within Excel and PowerPoint (Pivots, Dynamic Formulas, graphs, etc.)
- BS/BA Degree in Business, Marketing or Information Technology (or related degree)
- 3+ years of experience with a Retailer, Distributor, Broker or Manufacturer
- 3+ years of experience in account/relationship management and/or partner development
- 3+ years of experience story-telling using data, insight and visualization
The following is strongly preferred:
- Natural Industry experience is preferred, but not required
- Experience in the following data sets are strongly preferred
- IRI point-of-sale (POS)
- IRI consumer panel data
- Loyalty/shopper card/basket data
- Experience with Power BI a plus
- #LI-AG1 #LI-Hybrid
What SPINS Offers
We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members.
- We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!
- Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.
- Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture.
The SPINS Way
- Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.
- Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.
- Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.
- Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution.
For details about the information SPINS’s collects about our applicants and how we use it, please see the SPINS Privacy Policy here.
What We Do
SPINS is a wellness-focused data company and advocate for the Natural Products Industry. Over the past two decades, SPINS’ investments have led to a common language used across the industry as well as laid the foundation for the next generation of innovation, while providing dynamic data, actionable insights, and digital activation solutions that drive growth for our clients & partners and contribute to a healthier and more vibrant America. Learn more at www.spins.com.
Why Work With Us
SPINS is a diverse group of positive professionals with a commitment to advancing the Natural, Organic, and Specialty Product Industries. We pride ourselves on building meaningful relationships with each member of our team and fostering professional development.