Resource & Office Coordinator, Opportunity Hub

Pacific University achieves excellence and distinction by investing in exceptional people to think, care, create, and pursue justice in our world. We embrace discovery in a close and nurturing environment that leads to genuine transformation. Our community is diverse, sustainable, and dedicated to discovery and excellence in teaching, scholarship, and practice.

At Pacific University, we thrive in an extraordinary environment, surrounded by the beauty of the great Pacific Northwest, with campus locations in Forest Grove and Hillsboro. We humbly acknowledge and thank the original caretakers of the lands on which we live, work, teach, and acquire and share knowledge.

Salary Range: $45,000 - $55,000

Reports to: Executive Director of Career and Experiential Learning

GENERAL DESCRIPTION: 

The Pacific Opportunity Hub serves as the university’s center for ensuring that every Pacific student regardless of background, starting point, or life circumstance has access to the guidance, experiences, and global and civic opportunities needed to translate a Pacific education into meaningful work, engaged citizenship, and long-term economic mobility. The Opportunity Hub intentionally integrates advising, career development, global learning, and civic engagement into a coherent student experience that begins at enrollment and extends through graduation and beyond.

The Opportunity Hub Resources and Office Coordinator will contribute to the Hub with three primary functions: 1) support students, alumni, community partners, and current faculty and staff with connections, resources, and smooth, friendly hand-offs as they navigate the Opportunity Hub; provide a welcoming “front door” experience, and support initiatives that will help students to navigate resources; 2) manage budgets; and 3) manage the administrative support systems in the Opportunity Hub.

ESSENTIAL FUNCTIONS/MAJOR RESPONSIBILITIES:

Resource Coordination and Navigation (40%)

• Provide highly responsive and holistic resource navigation to help undergraduate students to access information and resources that will support them in understanding the complexities of a university environment by using a lens of teaching and student self-sufficiency.
• Use applied judgment to determine when students should be referred to the Office of Student Support for ongoing support; coordinate with Academic Success Coordinator on student support strategies.
• Assist students with preparation and processes related to Hub events, such as new student advising steps, major declaration, or connecting with a career coach ahead of an interview
• Serve as the Hub’s point of contact for other offices and coordination of information from offices such as Dean’s Offices, Admissions, Business Office, Financial Aid, Orientation, and Housing.
• Assist prospective and current students, alumni, community partners, and current faculty and staff to navigate university resources, policies, and procedures.
• Support clear and coordinated communications with students and other constituencies regarding Hub programs and activities

Budget Management (30%)

• Manage the budget for the Opportunity Hub, Office of Study Away, the McCall Center for Civic Engagement, and non-degree programs.
• Provide budget projections, forecasting, reconciliations, reporting, analysis.
• Work within University budget policies and procedures and Business Office personnel to steward Hub finances and coordinate financial operations with other units as needed.
• Support Hub administrator and leadership team in strategic planning as it relates to financial aspects of the Hub.

Management of Office Systems & General Operations Support (30%)

• Manage the calendar of availability for flexible, team-based, student-centered scheduling for dropping and scheduled advising sessions, high-demand times, and special sessions
• Maintains communications systems such as webpages, social media, and email campaigns, coordinating delegation of communications systems in a team environment; Check and manage centralized Hub email accounts; delegate emails and voicemails to Hub staff as appropriate. Answer the telephone; assist students, faculty, staff and community members.
• Manage office resources, such as office space and supplies; work with vendors or make purchases as needed and within budget.
• Contribute to event planning support (e.g. catering, room reservations) and execution.
• Provide back-up support for Paycom processes for students, faculty, and staff.
• Provide confidential administrative support for Hub leadership team and staff.
• Manage office systems, databases, Box folders, and related systems for Hub functions.
• Serve the college and university through governance (e.g., Staff Senate), student support (e.g., club advisor), committee representation (e.g., Curriculum Committee, Academic Standards Committee), work group participation, or other means.
• Collect and analyze data and records to support assessment, program improvement, and reporting.
• Attend relevant faculty and staff meetings and participate in team and/or school events, participate in professional development activities, and collaborate with co-workers as a proactive team member.
• Provide other duties as assigned.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree required 
• Minimum of 3 years of work experience in budgeting, office management, academic advising, career services, experiential learning, community engagement, or a related field
• Bilingual skills and/or strong intercultural communication and interpersonal skills
• Experience with budget systems and processes, including basic bookkeeping.

PREFERRED QUALIFICATIONS:

• Experience with communications management and web content management
• Experience in higher education settings
• Proficiency with Student Information Systems (Colleague, Banner, etc.) MS Office/Google Drive, and file management systems (e.g., Box)
• Experience with multiple budget functions, such as processing revenue, fundraising, and collaborating with budget management partners across an organization.

HYBRID/REMOTE WORK ELIGIBILITY

• On-site. Position based on the Forest Grove Campus.

Schedule Expectations:

• Standard weekday hours (Monday–Friday)
• Occasional evening and/or weekend responsibilities

Travel Requirements:

• Minimal travel required.

PHYSICAL REQUIREMENTS:

• Sedentary work – involves sitting most of the time

APPLICATION PROCESS

To apply, please upload your resume and cover letter along with your Paycom application.  Persons who do not follow and complete the application process are not applicants and will not be considered for employment.

Only qualified applicants will be contacted for an interview. During the selection process, we will strive to provide timely notifications. The selection process may vary from recruitment to recruitment but typically includes multiple interviews and may take several weeks depending on the position. All qualified applicants will be notified once the selection process has closed.

Applicants must be legally authorized to work in the United States at the time of hire and continue to work without employer visa sponsorship, now or in the future.

At Pacific University, we are dedicated to offering experiences that are authentic, holistic, equity-minded, and responsive. Our communal success rests on the recognition that complex problems and effective solutions are best approached by teams with a variety of diverse perspectives. and life experiences. As we continue to develop our equity practices, we actively promote access to opportunities and equitable pay for all employees.

Studies have shown that women and people of color are less likely to apply for jobs where they are unsure if they can perform every function in the job description. We are most interested in finding the best candidate for the job and that candidate may come from a variety of backgrounds and lived experiences. If you are interested in applying, we encourage you to think broadly about how your background and skill set may qualify you for the role.

We, who make up Pacific University, aspire to become a community of purpose where everyone is enabled to be wholly and comfortably who they are; accountable for inclusive behaviors and practices; built on trust, civility, care, openness, and honest conversations often around critical subjects. We know that these values are critical to prepare for a global world with complex problems, through an asset-based mindset so that everyone is afforded an opportunity to succeed. We believe in fostering a workplace where every employee is respected, their contributions are valued, and they are provided opportunities to succeed.

COMPENSATION AND BENEFITS

We offer a comprehensive benefits package for qualifying employees. Current benefits include:

• Generous paid time off (for vacation, holidays—including winter break—and sick leave)
• Medical coverage with alternative care options (with in-network services covered at 100% after payroll deduction)
• Comprehensive dental and vision plans
• Generous retirement contribution after one year of service with no match required
• Free mental health appointments
• Tuition remission for employees and their dependent child(ren) who meet eligibility requirements
• On-campus benefits, including free access to our sports facility and library
• Discounts on campus food, bookstore purchases, clinic services, and outdoor program gear rentals (including kayaks, snowshoes, and bikes)

EQUAL OPPORTUNITY EMPLOYMENT

Pacific University is an Equal Opportunity Employer and is committed to complying with all applicable laws, including those concerning employment and workplace policies. We are committed to fostering a non-discriminatory and inclusive work environment. We are proud to encourage applications from individuals of all backgrounds, including those from historically underrepresented groups.

NOTICE OF NONDISCRIMINATION POLICY

Pacific University makes all employment decisions without regard to race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability, sex, gender identity and/or expression, sexual orientation, military or veteran status, or any other characteristics protected by applicable law. Applicable laws include, but are not limited to, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, the Age Discrimination Act, and the Americans with Disabilities Act of 1990. Questions or complaints may be directed to the Vice President for Academic Affairs at 2043 College Way, Forest Grove, OR 97116 or via email at [email protected].