Resource Manager

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Job Description:

Resource Manager, EMEA
Munich, Germany (Hybrid Working)

 
The role in a nutshell
 
Once onboarded, you will function as a core member of the DACH Resource Management team, becoming a Resource Manager. You will understand current and anticipate upcoming requirements using a data driven approach and project management skills. You will aim to ensure that the right resource is provided at the right time at the right cost for all professional services engagements in your region.
 
You will also co-ordinate with our external system integrator partners. During your career as a Resource Manager, you will gain from exposure to some of the largest infrastructure software projects in the region.
 
Why you might enjoy this opportunity
 
This role offers a pivotal position that allows you to have a significant impact on customer happiness in addition to being at the core of the professional services team's strategy as a member of an innovative and game-changing company where diversity and passion are key and provide a unique human & employee experience.
 
If you are passionate about the latest cloud technologies, then you feel right at home. If you are looking forward to seeing what goes on behind the scenes of a cloud transformation leader and be one of the central cogs in the delivery of successful projects, which keeps you always engaging and gives you ample learning opportunities, then this is the
place.
 
As a Resource Manager, you will find that no two days are the same! You will interact externally with partners and internally you will work with colleagues across the business from project management to many others in the delivery team and your peers. Your project management skills coupled with your proactive nature will be key to providing the best and most efficient outcomes to our customers.
 
What success looks like in the first 6-12 months
 
The primary objective of a Resource Manager is to support Broadcom VMware’s delivery activities by ensuring a smooth & agile resourcing process, from the emergence of a demand until the end of the project while helping
maximize profitability by leveraging our extensive resources pool (internal, offshore, and subcontracting resources):
 Within 60 days of employment, you will be knowledgeable with VMW PS organization and stakeholders’ network (ie delivery manager, project managers, resources, partners) to set up a strong collaboration and understand customers’ requirements to effectively resourcing.
 Within 90 days of employment, you will be able to autonomously manage the demands and escalations of
our strategic customers who are at the center of our concerns and in correlation, focus on the speed at which our customers consume VMware Software by using the Worldwide Consulting Center (WWCC) team and GSIs to improve our ability to deliver at scale and allow VMware people to work on the complex engagement with customers where they add the most value.
 Within 360 days along with the above, you will be able to provide RMO metrics for your region like the
demand and capacity forecast to enhance our enablement and recruitment plan.
 
 
What type of work will you be doing?
 Manage incoming resource requests for Strategic/Corporate Customers for the assigned region
balancing multiple and conflicting requirements at any one time
 Oversee the regional resources request while collaborating with your resource analyst and provide
guidance about priority according to our resourcing guidelines which is aligned with PS strategy
 Attend and/or conduct meetings with the Project Managers to gather projects requirements to initiate
resource plan and to track changing resource needs based on modified start/end dates and changes
to project plan
 Update and monitor schedule and balance these against available resources as well as
identify/recommend consultants to be staffed on projects
 Create the Work Authorization and PR/PO in relation with the subcontracting manager
 Work with the delivery managers to maximize the utilization rate across the resources and support
activities to optimize the utilization of the resource pool
 Handle the partners resources onboarding to provide access to our application and monitor it closely
according to extension or end of project, for security purpose
 Prepare the RMO reports on a weekly basis and share with the Delivery leadership insights about
resourcing (ie demands trends, capacity issue, skills shortage…)
 Contribute to the continuous improvement of the resourcing process by sharing your ideas and
feedback from the fields

What we're looking for
 
The following skills and experience will support your suitability to the role. We are keen to continue to develop a
diverse team with different depths of expertise and knowledge. 
 Experience in Excel, Google Sheets or Power BI
 Experience in professional services
 Experience in a technology sector
 Project Management skills
 Excellent organisational skills
 
What is the leadership approach, team structure, and cultural environment associated
with this role?
 
The Resource Management team is newly formed subsequent to the Broadcom Acquisition of VMware and it is an exciting time to join as we shape the team to drive maximum value to the business. It is a friendly, supportive and dynamic team ranging from former risk analysts, order analysts and principal consultants. Our team is continuously working to improve how we support each team member bringing passion, innovation, and fresh thinking.
 
Teamwork is the key, you will be part of an extremely supportive and safe environment; we all equally support each other, regardless of seniority or experience. You will always gain support from your teammates to achieve both individual and team goals, while always putting our customer’s needs at the centre of everything we do.
 
Where is this role located? 
 
VMware by Broadcom is building a dynamic, global workforce of the future where our people work from locations that accelerate their productivity to deliver the most innovative solutions for our customers​. We empower our employees with the right technology, collaboration capabilities and work practices to help them do their best work individually or together.
 
Remote: This role is partially office based in Munich and partially remote, allowing you the flexibility to work from the location you feel most productive and comfortable.

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

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