Resource Management - Senior Associate

The Resource Management Senior Associate will serve to deliver a streamlined staffing experience to Riveron’s Service Delivery teams by serving as a single point of contact for filling all staffing needs – specifically developing staffing solutions tailored to project type and optimized against business and talent priorities, ensuring project teams are properly set up and forecasted in the billing and scheduling systems, and providing staffing reports for management. The Resource Management Senior Associate will report to the Resource Management Leader and be part of the five-person Resource Management team. 

Who You Are:

• Bachelor's degree in business or human resources or related field, or equivalent experience 
• 3+ years of resource management experience at a professional services firm 
• 5+ years of work experience, preferably in consulting or advisory services 
• Mastery of Microsoft Office Products, proficient in Excel and PowerPoint 
• Outstanding interpersonal relationship building and employee coaching skills 
• Evidence of the ability to practice and coach organization managers in the practice of a high level of confidentiality 
• Strong executive presence 
• Demonstrated ability to lead and develop staff members 
• Demonstrated ability to serve as a knowledgeable resource to the executive management team that provides overall company leadership and direction 
• Entrepreneurial spirit and a solution-oriented mindset 
• Ability to work in ever-changing, dynamic environments 
• Ability to craft and deliver verbal, written, and oral messages and make recommendations to a variety of audiences, including client leadership and internal teams 
• Desire to get involved in the Riveron culture and internal initiatives, including community service, training, interviewing, intramurals and other social/networking activities

What You'll Do:

• Manage staffing for a dedicated practice by providing teams with qualified candidates for open project needs, prioritizing needs and allocating resources in alignment with business, client, and talent strategy; acting as a value-add business partner. 
• Utilize information from the Talent Acquisition team and information housed in our deployment tools to assess best-fit practitioners taking into consideration practitioner’s skills, professional goals, and/or staffing preferences.
• In working to fill resource requests, advises the Service Delivery teams on creative and alternate staffing solutions that may provide improved quality, timeliness, or margin.
• Maintain understanding of full portfolio of engagements and sales pipeline for the designated business area by analyzing deployment data, leveraging business relationships, and gathering key information from the Service Delivery teams.
• Identify future demand surges and supply shortages by level, skill, and/or industry, and partner with Talent Acquisition Managers and Segment leads to develop recommendations for mitigating any misalignment of supply and demand.
• Support deployment needs for large, cross-practice engagements, with a focus on driving a streamlined business experience following and educating upon our Rules of Engagement while bringing a collaborative mindset.
• Maintain high-level of proficiency in all deployment tools and reporting capabilities, including preparing utilization and revenue reports with consistently accurate data; strong attention to detail as a focus to ensure we're providing reliable data to our stakeholders.
• Host weekly staffing calls with leaders displaying strong executive presence – bring data insights and trends to the group on actual and forecasted data; come prepared to showcase ability to answer questions on the spot.
• Minimal travel (less than 10%).

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