Exceptional Hospitality Starts with You
主な業務内容
- 電話・メールなどによる宿泊予約の受付および管理
- 予約内容の正確なシステム入力および更新
- 客室販売およびアップセル・クロスセルによる収益最大化
- ホテルの商品・サービスや周辺地域に関するご案内
- ゲスト履歴およびマーケティングデータベースの管理・更新
- 予約に関する問い合わせ対応および社内関係部署との調整
- Revenue Managerおよび関連部門へのマーケット情報・予約動向の共有
- 予約記録および関連書類の管理
- ブランドスタンダードおよびホテルポリシーの遵守
- 一貫した高品質なゲストサービスの提供
応募要件
- 日本語および英語での日常会話レベル以上のコミュニケーション能力（読み書き・会話）
- ホテル業界または関連業界での実務経験
- PCスキル（キーボードのブライドタッチができるレベル、MS Officeソフトの使用経験）
チームワークを重視し、協力して業務に取り組める方
歓迎要件
- インターナショナルホテルでの宿泊予約業務経験
- Revenue Managementや宿泊予約に関する知識
- 沖縄の観光市場や旅行業界への理解
- マーケット動向の分析経験
求める人物像
- お客様視点で物事を考えられる方
- 売上目標達成に向けて積極的に行動できる方
- 正確性を重視し、細部まで注意を払える方
- チームと連携しながら主体的に業務を進められる方
- ヒルトンブランドのホスピタリティを体現できる方
Skills Required
- Japanese and English communication skills at daily conversational level or above, including reading, writing, and speaking
- Work experience in the hotel industry or a related industry
- PC skills, including touch typing and experience using Microsoft Office
- Ability to work cooperatively and value teamwork
- Experience in reservations at an international hotel
- Knowledge of revenue management and hotel reservations
- Understanding of Okinawa’s tourism market and travel industry
- Experience analyzing market trends
Hilton Compensation & Benefits Highlights
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Retirement Support — Retirement benefits are described as strong, with an employer match that fully covers initial contributions and continues matching additional amounts. This structure is consistently presented as a standout element of the package.
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Parental & Family Support — Paid parental leave is highlighted for all new parents, with additional time for birthing parents. Adoption assistance and broader family supports are also part of the offering.
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Wellbeing & Lifestyle Benefits — Travel discounts through Go Hilton, mental‑health resources, and programs like sabbaticals or reset time are emphasized as distinctive perks. Learning opportunities and other lifestyle supports further enhance the package.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
Hilton Offices
OnSite Workspace
