Who We Are
At 2K, we create some of the most iconic and culture-shaping video games in entertainment, including NBA® 2K, one of the top-selling franchises in the world, and legendary titles like BioShock®, Borderlands®, Mafia, Sid Meier’s Civilization®, and XCOM®, as well as fan favorites WWE® 2K, TopSpin®, and PGA TOUR® 2K. We build unforgettable experiences by pushing the boundaries of creativity, authenticity and innovation across every genre.
Our portfolio is brought to life by some of the most influential game development studios in the world. Visual Concepts, Firaxis Games, Hangar 13, Cat Daddy Games, 31st Union, Cloud Chamber, Gearbox, HB Studios, and 2K SportsLab create world-class experiences across platforms.
But what truly powers 2K is our people.
We believe the best ideas come from teams that feel empowered, supported, and inspired. As an equal opportunity employer, we are committed to fostering a diverse, inclusive workplace where people are encouraged to come as they are and do their best work.
What We Need
2K is seeking a User Experience Researcher to conduct player-centric research. Primary responsibilities include designing and implementing playtests and other UX research efforts, analyzing data, and authoring summaries and reports.
If you have knowledge of or interest in video games and want to help conduct impactful research that informs game development, then this position might be for you!
What You Will Do
- Conduct video game playtests in a lab or remote setting.
- Create and implement research plans, study designs, briefs, and other tactical components critical to UX games research.
- Analyze and summarize player survey and/or verbal feedback and other qualitative playtest data.
- Collaborate with other members of the Research & Insights, Data Science, Community and QA teams to gain a complete understanding of player behavior.
- Author research reports for a variety of partner audiences.
- Support maintenance of research repositories and dashboards.
- Build and develop relationships with development studios and publishing partners.
- Become deeply familiar with mechanics and features of in-development game titles.
- Conduct competitive analyses and design teardowns.
Basic Qualifications
- A history of conducting User Experience (UX) and Usability Research.
- An understanding of mixed-research methods, frameworks and processes.
- Outstanding verbal and written communication skills.
- Experience using Microsoft Excel/Powerpoint/Word or Google Sheets/Slides/Docs.
- Ability to summarize, analyze, and communicate large amounts of written feedback and qualitative data, and derive insights and recommendations.
- Ability to work on multiple projects and/or objectives simultaneously.
- Passion for video games and gaming.
Who We Think Will Be A Great Fit
- BA/BS or equivalent experience in Cognitive Science, Experimental/Cognitive Psychology, or related field.
- 2+ years of UX or other social science research experience.
- Experience with survey software (e.g. Qualtrics, Alchemer) and qualitative analysis tools.
- Proficiency with PC hardware and current-generation game consoles.
- Experience in accessibility, inclusion, and/or representation in games.
- Strong emotional intelligence with a demonstrated ability to work with diverse teams through the product lifecycle.
- Eagerness to learn and connect the dots between various disciplines and methodologies.
- Travel, both domestic and international, may be needed.
As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.
Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.
Please note that 2K Publishing & 2KSDS is unable to provide visa sponsorship or assistance for this position. All candidates must be legally authorized to work in United States without requiring current or future employer sponsorship.
#LI-Hybrid
Skills Required
- History of conducting user experience and usability research
- Understanding of mixed-research methods, frameworks, and processes
- Outstanding verbal and written communication skills
- Experience using Microsoft Excel, PowerPoint, Word, or Google Sheets, Slides, and Docs
- Ability to summarize, analyze, and communicate large amounts of written feedback and qualitative data
- Ability to derive insights and recommendations from research data
- Ability to work on multiple projects or objectives simultaneously
- Passion for video games and gaming
- BA/BS or equivalent experience in Cognitive Science, Experimental or Cognitive Psychology, or a related field
- 2 or more years of UX or other social science research experience
- Experience with survey software such as Qualtrics or Alchemer and qualitative analysis tools
- Proficiency with PC hardware and current-generation game consoles
- Experience in accessibility, inclusion, or representation in games
- Strong emotional intelligence and ability to work with diverse teams through the product lifecycle
- Eagerness to learn and connect disciplines and methodologies
What We Do
2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment. Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, 2K PGA, Battleborn, BioShock, Borderlands, The Quarry, The Darkness, Mafia, Sid Meier’s Civilization, Marvel’s Midnight Suns, WWE 2K, and XCOM. At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role. If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!
Why Work With Us
We pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We push ourselves creatively to do the best work of our careers. We’re direct, open, and you’ll probably meet some new best friends – along with their dogs – sitting nearby. In short, it’s kinda awesome.
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2K Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are a blend of onsite, hybrid, and remote roles. Please refer to individual job descriptions for more details on location.
