What We Do
Care Access is a unique, multi-specialty network of research sites which operates as one connected team of physician investigators, nurse coordinators, and operations managers. Our goal is to engage every healthcare professional in clinical research and to make clinical trials a care option for every patient. By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies.
Who We Are
We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.
Position Overview
The Research Assistant (RA) position delivers a strong customer experience for both sites and patients by providing virtual study support under the delegation of a PI. The RA is accountable for study delivery at the patient level and is expected to support the patient experience, data management, and other study administrative tasks with a quality-first approach. This is an early-to-mid experience position with the expectation that the RA has working knowledge of and experience in the clinical research industry. This role will perform a variety of administrative tasks in support of clinical trials and assist in the performance of clinical procedures to collect data on patients enrolled and/or seeking enrollment in clinical studies. This position is an onsite part time contractor who will work approximately 24 hours a week.
What You'll Be Working On
Duties include but not limited to:
· This position is for a part-time contractor who will work approximately 24 hours per week.
· Ability to understand and follow institutional SOPs.
· Distribute IRB approved materials within the community
· Connect with other physicians for referral networking opportunities
· Engage in the community and seek out opportunities to promote awareness of the
study and disease
· Recruit study patients by calling subjects from database and potential volunteers (phone, email, post, etc.) and document contact accordingly.
· Request medical records of potential and current research participants.
· Identify potential volunteers by reviewing medical records, study charts and subject database.
· Assist in maintaining online recruitment systems’ information.
· Assist in recruiting new volunteers via telephone and guide them through the study specific criteria, conducting phone screenings (outgoing and incoming) with potential study subjects.
· Schedule study visits with subjects, contact with reminders.
· Update the site’s EMR system as applicable.
· Review and comprehend active study protocols.
· Assist study coordinators with data entry in electronic case report forms.
· Perform clerical duties in preparation of regulatory documents, obtain signatures from required and appropriate personnel as requested.
· Assist with post-study activities as needed.
· Conducts follow-up and reminder telephone calls.
· Additional duties/responsibilities may be assigned as needed.
Physical and Travel Requirements
· This is an onsite position with less than 10% travel requirements. Occasional planned
travel may be required as part of the role
What You Bring
Knowledge, Skills, and Abilities:
· Data extraction from source documents and assist CRC with query resolution
· Basic knowledge of clinical trials and medical terminology
· In-depth understanding of departmental, protocol, and study-specific procedures
· Proficiency in MS Windows and Office applications (Access, Outlook, Excel, Word)
· Excellent interpersonal and communication skills
· Strong attention to detail and ability to work independently.
· Adaptability to a fast-paced environment
· Familiarity with medical and research terminology
· Knowledge of federal regulations and Good Clinical Practices (GCP)
· Critical thinking and problem-solving abilities
· Customer-centric personality with a positive attitude under pressure
· Contribution to team and site goals
· High level of self-motivation and energy
· Optimistic "can-do" attitude
· Willingness to work onsite in Thousand Oaks, CA
Certifications/Licenses, Education, and Experience:
· A minimum of 1-2 years clinical research experience.
· Clinical Research experience required.
Benefits (US Full-Time Employees Only)
● PTO/vacation days, sick days, holidays.
● 100% paid medical, dental, and vision Insurance. 75% for dependents.
● HSA plan
● Short-term disability, long-term disability, and life Insurance.
● Culture of growth and equality
● 401k retirement plan
Diversity & Inclusion
We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success.
At Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the
physicians and caring for patients.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
Employment Statement
Care Access complies with all employment laws and regulations with respect to its employment practices, terms and conditions of employment, and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate, under any circumstances, the use of any form of forced or involuntary labor, child labor, or human trafficking. This extends to suppliers, partners, or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere.
What We Do
Care Access is a leading decentralized research organization (DRO) that breaks down traditional barriers in clinical research for patients, sponsors, and physicians. Its innovative model brings decentralized trials, Sites On Demand™, Virtual PIs, and Mobile Sites to previously-unreachable patient populations to expand the impact of clinical research. Supported by top pharmaceutical and biotech partners across 20 different therapeutic areas, Care Access is scaling and globalizing its new model for clinical trial delivery, where more physicians and patients can engage in life-saving research to develop new therapies faster.
To find out how Care Access is transforming the future of clinical trials, visit www.careaccess.com or email [email protected].