At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Primary purpose of the role
The successful candidate will be responsible for preparing, generating, printing and recording customer bills for monthly services, using an automated high volume billing system. The Representative, Accounts Receivable ensures that the automated billing system is operated and maintained in a manner that efficiently produces accurate bills. Prepares daily, monthly and other periodic billing summary reports and financial statements. Maintains, monitors and analyses account records. Helps improve the company’s ageing profile and DSO status through focused and consistently applied collection practices. Optimize cash inflows and resolution of invoice queries/disputes. Carrying out the collection of accounts receivable and monitor accounts receivable until they are cleared.
What you will do
● Carry out reminder actions (telephone, dunning letters, etc.) according to weekly objectives and maintains accurate and up to date customer details and account records for the allocated portfolio of customer.
● Effective use of Oracle Cloud Collection Module and other tools available to ensure prompt and efficient resolution of invoice queries and disputes which lead to payments being received in a timely manner.
● Work with the Credit Manager on more complex disputes which may lead to escalation to the Disputes Resolution Team.
● Successful achievement of all cash collection, invoice query and other targets set by the Credit Manager.
● Provision of all required data for daily, monthly, internal and external report
and external customers.
● To identify opportunities for continuous process improvement and work with Credit Manager to implement new processes and procedures.
● Performing routine billing and month end close work from all Iron Mountain/clients' systems.
● Ensure completeness of monthly billing.
● Ensure the application of billing processes and internal audit standards (Sox).
● Identify potential malfunctions and make suggestions.
● Offer support with internal/external audit activities.
What you will bring
● Minimum 3 years of experience within a large-value commercial Credit Control environment.
● University Degree in Economic field or related field.
● Ability to perform under pressure and meet tight deadlines.
● Good command of standard IT tools.
● Excellent written and verbal skills, with a professional telephone manner.
● Good organizational and time management skills with the ability to deal with multiple demands on time and resource.
● Fluent in English Language.
What we offer
● Be part of an ever evolving global organization focused on transformation and innovation.
● A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
● Global connectivity to learn from 26,000+ teammates across 52 countries.
● Be part of a winning team who embrace diversity, inclusion, and our differences.
● Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing.
● Hybrid Working.
Fixed Term Contract (Maternity Coverage by 2026)
Category: Finance
Top Skills
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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