Jobs at Iron Mountain

Manage and expand a portfolio of enterprise accounts for Asset Lifecycle Management solutions. Responsibilities include developing upsell strategies, building C-level relationships, designing tailored IT asset management solutions, leading discovery through contract activation, negotiating service agreements and SLAs, and collaborating with sales, marketing, product, and operations teams to drive revenue growth.

Drive portfolio growth and complex, multi-region enterprise sales pursuits for IT asset lifecycle management solutions. Manage opportunities from qualification through closure, maintain Salesforce pipeline forecasting, build executive relationships, collaborate with internal teams and partners, and provide customer-driven product feedback. The role requires solution-selling expertise, knowledge of ITAD and ITAM, hardware lifecycle management, and the ability to diagnose complex enterprise challenges.

Process high volumes of client record data accurately using 10-key skills while meeting daily production goals. Responsibilities include entering record numbers, sorting and scanning files, categorizing documents, creating labels, and supporting records management. The role requires attention to detail, deadline adherence, quality control, and effective English communication while handling confidential client records.

Processes high volumes of client record numbers and related data using 10-key entry while meeting daily production goals. Supports records management by sorting, scanning, categorizing, and labeling files for storage and retrieval. Maintains accuracy, attention to detail, confidentiality, quality standards, and deadline adherence while collaborating with the Operations team.

Manages enterprise customer cases in Salesforce from creation through closure, handling order, inventory, billing, and profile requests. Coordinates with Billing, Sales, Operations, and Product Support to resolve issues, maintain service-level timelines, and ensure complete documentation and compliance. Requires strong CRM and Excel skills, operational discipline, multitasking, cross-functional communication, and a bachelor’s degree.

Processes high volumes of client record numbers and associated data using 10-key entry while meeting daily production goals. Sorts, scans, categorizes, and labels files for records storage and retrieval. Maintains accuracy, follows quality standards and deadlines, and supports compliant handling of client records. Strong English communication skills and prior high-volume data processing experience are preferred, while medical records experience is a plus.

Responsible for database administration in support of Iron Mountain’s information management and digital transformation services. The description provides no specific duties, technologies, qualifications, salary, travel, or clearance requirements.

Manages the full contract lifecycle supporting Sales, including drafting and reviewing master agreements, amendments, pricing schedules, and Statements of Work. Identifies contractual risks and business inconsistencies, coordinates approvals with Legal and internal stakeholders, resolves complex issues, and ensures timely processing against SLAs. Provides contract guidance to Sales teams and supports reseller and channel partnerships while contributing to departmental projects and initiatives.

Lead and develop an inbound inside sales team responsible for new customer acquisition and account expansion. Manage revenue performance, forecasting, CRM metrics, KPIs, coaching, digital engagement, social selling, and solution-selling practices. Collaborate with Sales Enablement, Marketing, Business Operations, and Sales Support to improve lead generation and sales workflows while ensuring policy, compliance, and process adherence.

Drive portfolio growth and lead complex enterprise sales pursuits for IT asset lifecycle management solutions. Responsibilities include identifying strategic opportunities, managing deals from qualification through closure, maintaining Salesforce pipeline forecasts, coordinating cross-functional teams and partners, engaging senior executives, and providing customer feedback to product innovation teams.

Supports Iron Mountain’s operations as a Control Desk Specialist, contributing to records and information management, digital transformation, data center, asset lifecycle, and logistics services. The posting provides no detailed responsibilities or qualifications beyond the Operations Group classification.

Leads global strategy, governance, and execution for enterprise Order-to-Cash and Customer Care technology platforms. Owns Salesforce, Oracle Cloud Financials, Billtrust, and HighRadius, optimizing financial workflows, billing, cash flow, integrations, compliance, and audit readiness. Directs technology roadmaps, automation, UAT, change management, and system consolidation while managing distributed teams across the United States and India.

The Senior Director of International Benefits will lead the global benefits strategy for 60+ countries, ensuring compliance, managing costs, and driving employee engagement across regions.

Lead strategy, governance, planning, and execution for a complex multi-platform legacy SaaS migration. Develop roadmaps, manage resources and risks, establish executive reporting, facilitate cross-functional decisions, and align Engineering, Product, Commercial, Finance, and implementation stakeholders toward successful platform modernization.

Owns enterprise account strategy and the full sales cycle for large, complex deals. Responsibilities include executive relationship management, strategic prospecting, discovery, solution development, contract negotiation, account planning, opportunity identification, issue resolution, and profitable customer retention. The role requires digital transformation experience, market and competitive insight, forecasting, negotiation, cross-functional collaboration, and executive presence.

Provides high-level administrative and operational support to a Regional Vice President of Sales across APAC. Responsibilities include managing complex calendars and international travel, coordinating sales meetings and executive events, tracking cross-functional action items, and preparing presentations, reports, and confidential communications. The role requires strong organization, stakeholder management, communication, and time-zone coordination skills in a multinational environment.

Leads commercial data science initiatives by transforming customer, market, and competitive data into actionable intelligence. Builds customer lifetime value, account health, and propensity-to-buy models; deploys machine learning, generative AI, LLM orchestration, and RAG solutions; and translates findings into dashboards and reports using Tableau, Power BI, or Looker. Supports global marketing, competitive intelligence, market research, and customer experience decisions.

Lead end-to-end public-sector programs for government agency clients, managing timelines, budgets, resources, risks, and success metrics. Coordinate cross-functional teams across Sales, IT, and Operations, align outcomes with contractual obligations, optimize workflows using Agile and continuous-improvement practices, and ensure compliance with government standards. The role requires expertise in records management, asset lifecycle management, or secure document digitization and involves hybrid work in Jessup, Maryland.

Convert physical records into digital files by preparing, sorting, and scanning documents; indexing and conducting quality control; completing tracking documentation; and reassembling sensitive records accurately. The role requires attention to detail, basic computer skills, manual dexterity, English communication, and the ability to regularly lift, push, pull, and carry boxes weighing up to 40 pounds.

Owns portfolio growth and pipeline generation for complex, multi-region digital sales opportunities in Healthcare and Life Sciences. Leads qualification, proposals, negotiations, and deal closure while collaborating with internal teams, external partners, and product innovation groups. Builds relationships with business and C-suite stakeholders, diagnoses complex business problems, maintains Salesforce data and forecasts, and provides customer-driven product feedback.