TransUnion's Job Applicant Privacy Notice
What We'll Bring:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we’re – consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.
What You'll Bring:
Impact You'll Make:
- Respond to customer queries in a timely and accurate way, via phone or email
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
TransUnion Job Title
Rep II, Customer Support OperationsSkills Required
- 1-3 Years experience
What the Team is Saying
TransUnion Compensation & Benefits Highlights
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Parental & Family Support — 12 weeks of paid, gender‑neutral parental leave with a gradual return, plus adoption and caregiver assistance, dependent‑care FSA, and Care@Work access indicate robust family support. Recognition for inclusive family benefits further underscores strength in this area.
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Leave & Time Off Breadth — Flexible time off alongside paid holidays, global wellness days, and paid volunteer time provides broad time‑away options.
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Healthcare Strength — Day‑one medical, dental, and vision coverage with HSA/FSA options, fitness discounts, and global mental‑health support via Spring Health suggest comprehensive healthcare depth.
TransUnion Insights
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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TransUnion Teams
TransUnion Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
