TransUnion's Job Applicant Privacy Notice
What We'll Bring:
Work remotely from home within South AfricaThis job advertisement is part of our ongoing talent pipelining efforts for roles that we continuously recruit for. While this is not an active vacancy at the moment, we are always looking to connect with skilled professionals who may be a great fit for future opportunities. By applying, you will be considered for upcoming roles as they become available, and we will reach out to suitable candidates accordingly.
Our positions allow you to work remotely in South Africa.
It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa.
A Minimum of a 100 mbps upload and download speed is required, should you be successful, you will need to upgrade your line in order to work effectively.
What You'll Bring:
- Minimum Matric qualification
- Proven success in telesales or revenue driven contact center environments, consistently achieving and exceeding sales targets
- Exceptional communication and interpersonal skills, with the ability to build rapport and influence customer decisions
- Customer-centric mindset, skilled at identifying needs and delivering tailored solutions that drive satisfaction and loyalty
- Resilience and adaptability, thriving in a fast-paced, target-driven environment while managing multiple priorities
- Problem-solving ability, capable of handling escalations and providing alternative solutions to retain business
- Tech-savvy and process-oriented, with the ability to quickly learn internal systems, pricing structures, and product offerings
Impact You'll Make:
- Contribute to business growth by consistently meeting and surpassing sales goals
- Enhance customer satisfaction and loyalty through effective problem-solving and personalized service
- Strengthen the company’s brand reputation by delivering a seamless, solutions-driven experience
- Support risk mitigation and process improvement for customers, helping them optimize their operations
- Foster a culture of continuous learning and professional development, leveraging opportunities for growth and income potential
TransUnion Job Title
Rep I, Consumer Operations SupportWhat the Team is Saying
TransUnion Compensation & Benefits Highlights
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Parental & Family Support — 12 weeks of paid, gender‑neutral parental leave with a gradual return, plus adoption and caregiver assistance, dependent‑care FSA, and Care@Work access indicate robust family support. Recognition for inclusive family benefits further underscores strength in this area.
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Leave & Time Off Breadth — Flexible time off alongside paid holidays, global wellness days, and paid volunteer time provides broad time‑away options.
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Healthcare Strength — Day‑one medical, dental, and vision coverage with HSA/FSA options, fitness discounts, and global mental‑health support via Spring Health suggest comprehensive healthcare depth.
TransUnion Insights
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
