The Role
Manage end-to-end software releases across multiple programmes, including release governance, deployment coordination, change control, readiness checks, and Go/No-Go decisions. Maintain release schedules, coordinate pipelines and service transitions, oversee communications, and support auditability. Track release, quality, and DORA metrics; lead retrospectives; manage release-related problems; and continuously improve processes across Agile, SAFe, and Scrum delivery environments.
Summary Generated by Built In
ParentPay Group is Europe’s leading software product company and the UK’s largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries.
Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations.
ParentPay Group’s new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development.
Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies.
Key Responsibilities
We are seeking an experienced Release Manager to act as the focal point for all releases across our Payments, PE, and Catering programmes. The successful candidate will oversee release governance, release mechanics, deployment coordination, and continuous improvement initiatives while ensuring best practices and high professional standards are maintained across all release activities.
- Manage and oversee end-to-end software releases across multiple programmes.
- Maintain and communicate the Forward Schedule of Change (FSC).
- Coordinate release pipelines, deployments, and release readiness activities.
- Ensure effective Change Control, Release Checks, and Go/No-Go governance.
- Support Service Transition activities and align release handovers across teams.
- Document, refine, and continuously improve release management processes.
- Lead release retrospectives and drive continuous improvement initiatives.
- Capture and report release metrics, quality metrics, and DORA metrics.
- Support auditability, compliance, and assurance activities for all releases.
- Provide PMO-style governance support for release and work inception activities.
- Manage problem management activities related to releases and deployments.
- Coordinate release communications with stakeholders to a high professional standard.
- Support reporting cycles with release-related insights and governance updates.
- Ensure quality oversight for major and minor releases across the programme landscape.
Skills, Knowledge and Expertise
- Strong experience in Release Management and Release Governance.
- Hands-on experience with Azure DevOps (ADO).
- Expertise in CI/CD Pipelines, Release Pipelines, and Deployments.
- Knowledge of DORA Metrics and release quality measurement.
- Experience with Change Control and Release Readiness processes.
- Understanding of Test Automation and Test Coverage practices.
- Strong knowledge of Agile, Scaled Agile (SAFe), and Scrum methodologies.
- Experience in Release Planning, Release Notes, and Deployment Coordination.
- Familiarity with Go/No-Go processes and Change Failure analysis.
- Knowledge of Branching Strategies and DevOps best practices.
- Strong stakeholder management and cross-functional coordination skills.
- Experience supporting governance, audit, and compliance activities.
- Excellent communication, reporting, and documentation skills.
About
At ParentPay Group, we believe that when schools run well, students thrive. That’s why we’ve spent decades building the operating system that supports well‑run schools – a seamless layer of tools, insights, and support that makes school life simpler for teachers, leaders, caterers, parents, and students alike.From cashless payments and parent engagement to catering management, library systems, and MIS platforms, we connect the everyday parts of education through simple, secure, and connected tools. What began as a way to make school payments easier has grown into Europe’s leading EdTech group – trusted by over 20,000 schools and 9 million users across the UK and Europe.Every day, our platforms process millions of payments, messages, and data points, quietly working in the background so schools can shine out front. Together, we’re helping schools save time, cut costs, and create more time for learning.ParentPay Group is more than a collection of brands. We are a group of people dedicated to supporting well‑run schools and giving time back to teachers, parents, caterers, admin staff – and most importantly, to students.
Skills Required
- Strong experience in Release Management and Release Governance
- Hands-on experience with Azure DevOps
- Expertise in CI/CD pipelines, release pipelines, and deployments
- Knowledge of DORA metrics and release quality measurement
- Experience with Change Control and Release Readiness processes
- Understanding of test automation and test coverage practices
- Strong knowledge of Agile, Scaled Agile (SAFe), and Scrum methodologies
- Experience in release planning, release notes, and deployment coordination
- Familiarity with Go/No-Go processes and Change Failure analysis
- Knowledge of branching strategies and DevOps best practices
- Strong stakeholder management and cross-functional coordination skills
- Experience supporting governance, audit, and compliance activities
- Excellent communication, reporting, and documentation skills
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The Company
What We Do
ParentPay Group is a leading European EdTech company that provides an integrated ecosystem of technologies for educational institutions. Their services include data management, cashless payments, parent engagement, meal management, and library systems. Their mission is to streamline administrative tasks for schools, allowing educators to save time and focus on teaching and supporting students, ultimately aiming to create more time for learning.
