Jobs at ParentPay Group

Senior People Manager to lead and scale HR operations in India: partner with leadership in a matrix environment, own people operations, ensure compliance with Indian labour law, manage employee relations and performance, strengthen governance and leadership capability, and align local practices with global People strategy.

Provide 2nd/3rd-line support and SME expertise for internal and production networks across datacentres, cloud, and offices. Deploy, maintain and improve Cisco switching, firewalls, wireless and SD‑WAN; lead vulnerability remediation, security improvements, monitoring, capacity management and ITIL-based change. Support projects, vendor escalations, documentation and SLA-driven operations.

Provide technical accounting support across the Group: interpret/apply FRS 102 (and IFRS), prepare and review statutory accounts, document complex accounting positions, support year-end and audits, oversee VAT returns and reconciliations, assist corporation tax preparations, maintain accounting and tax documentation, and identify reporting and control improvements.

Provide technical accounting support across a multi-entity UK group: apply FRS 102/IFRS, prepare and review statutory accounts, oversee VAT and corporation tax compliance, support year-end and audits, document complex accounting positions, and improve reporting, controls and accounting policy.

The Release Manager will oversee release governance, manage software releases, coordinate deployments, support transition activities, and drive continuous improvement initiatives.

The role involves ensuring operational tasks are completed, managing incidents via ServiceNow, automation of manual processes, patching, and supporting cloud technologies, among other responsibilities.

Handle payment disputes (DDICs, chargebacks), investigate and resolve unmatched payments, maintain bank details and approval workflows, escalate risks, and support second-line finance customer enquiries while recommending process improvements to reduce disputes.

Lead QA efforts for web and cloud-based education products, designing and executing functional, API, ETL, automated and non-functional tests. Build automation frameworks, mentor QA team members, manage testing activities and timelines, collaborate with cross-functional teams, and report quality metrics to improve product reliability and performance.

Manage and administer core monitoring platforms, create automation and end-user monitoring solutions, handle 3rd line support and on-call rotations, maintain ServiceNow knowledge articles, oversee capacity/performance and SQL backup management, and support Azure/Active Directory environments to improve fault detection and recovery.

Support the Commercial Operations team by maintaining accurate contract and customer data, processing renewals and invoices, cleansing and reporting data across Dynamics365/HubSpot/Binary Stream, handling contract queries, and developing standardized comm ops processes to ensure timely, accurate commercial operations.

Provide hands-on technical leadership and full-stack architecture across UI, backend, database, CI/CD and cloud infrastructure. Drive delivery, mentor teams, enforce architectural standards, participate in governance forums, prototype R&D solutions, and improve platform components to accelerate development.