Jobs at ParentPay Group

Own and prioritize the product backlog, translate product vision into deliverable goals, collaborate with design, tech and business teams, define user journeys and use cases, analyze customer feedback, and drive delivery to achieve user and business outcomes in the UK education domain.

Lead CRM-driven email strategy across a multi-brand B2B portfolio: build and optimise ClickDimensions/Microsoft Dynamics automations, design and write high-converting email campaigns, manage web forms and integrations, analyze performance, own email calendar, and manage a small team.

Provide hands-on technical leadership and full-stack architecture across UI, backend, database, CI/CD and cloud infrastructure. Drive delivery, mentor teams, enforce architectural standards, participate in governance forums, prototype R&D solutions, and improve platform components to accelerate development.

The role involves guiding a Scrum team in developing Finance software with a focus on scalable services, code ownership, and mentoring. You'll design solutions, ensure code test coverage, and apply Agile methodologies to enhance product delivery.

Provide technical accounting support across the Group: interpret/apply FRS 102 (and IFRS), prepare and review statutory accounts, document complex accounting positions, support year-end and audits, oversee VAT returns and reconciliations, assist corporation tax preparations, maintain accounting and tax documentation, and identify reporting and control improvements.

Lead QA activities including designing and executing test strategies, developing and maintaining automated test frameworks, performing functional/regression/integration/performance/security testing, tracking and resolving defects, mentoring junior QA engineers, and improving QA processes to ensure high-quality software releases.

Develop and support cloud-based school administration products using ReactJS, .NET/C#, and Azure. Resolve technical blockers, contribute to architecture, review code, manage CI/CD and deployments, support Windows Services, and collaborate with distributed Agile teams to deliver features and improve delivery quality.

Develop and maintain UI components, implement user-facing features, integrate with backend services, and ensure high-performing interfaces. Collaborate with teams and support post-release fixes.

Monitor and chase overdue customer invoices through calls, emails and statements; negotiate payment plans; resolve account queries using CRM and internal tools; maintain accurate records and reports; support process improvements to reduce aged debt while ensuring compliance with company policies and legal requirements.

The Senior Software Consultant will develop user interfaces, ensure UX compliance, integrate APIs, debug applications, and maintain web functionality while collaborating with designers.

The Release Manager will oversee release governance, manage software releases, coordinate deployments, support transition activities, and drive continuous improvement initiatives.

Lead a team of engineers by providing technical leadership, overseeing technical solutions, ensuring adherence to best practices, and liaising with stakeholders. Drive research and development while delivering solution architecture aligned with commercial targets.

The Migration Engineer provides L2/L3 application support, participates in migration and project meetings, and acts as a technical contact for customers, ensuring system stability during migrations.

The role involves ensuring operational tasks are completed, managing incidents via ServiceNow, automation of manual processes, patching, and supporting cloud technologies, among other responsibilities.

Manage and administer core monitoring platforms, create automation and end-user monitoring solutions, handle 3rd line support and on-call rotations, maintain ServiceNow knowledge articles, oversee capacity/performance and SQL backup management, and support Azure/Active Directory environments to improve fault detection and recovery.

Support the Commercial Operations team by maintaining accurate contract and customer data, processing renewals and invoices, cleansing and reporting data across Dynamics365/HubSpot/Binary Stream, handling contract queries, and developing standardized comm ops processes to ensure timely, accurate commercial operations.