Relationship Officer-SBE_Small Business Enterprise-Sales_Jaipur

Posted 3 Days Ago
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Jaipur, Rajasthan, IND
In-Office
Entry level
Fintech • Payments • Financial Services
The Role
Lead a team of 5–7 direct sales representatives to grow commercial vehicle, construction equipment, and multi-utility vehicle finance business. Manage dealer, manufacturer, and channel-partner relationships; oversee direct and indirect sales; coordinate loan processing and disbursement; monitor post-disbursement documentation and early delinquencies; drive local marketing and customer engagement; and support team productivity through training and performance management.
Summary Generated by Built In
We are looking for a motivated and experienced Sales Team Leader to drive vehicle finance business, specifically in the Commercial Vehicle (CV), Construction Equipment (CE), and Multi-Utility Vehicle (MUV) segments. The role involves leading a team of Direct Sales Team (DST) members, managing dealer and manufacturer relationships, and ensuring smooth loan processing and disbursement. The ideal candidate will have a strong understanding of vehicle financing, excellent customer orientation, and the ability to manage both direct and indirect sales channels. The role also includes handling post-disbursement documentation, managing early-stage delinquencies, and coordinating with internal teams for seamless operations. ResponsibilitiesLead and guide a team of 5–7 DSTs to ensure productivity and performance. Interact with manufacturers, dealers, and sub-dealers in semi-urban and rural markets to source business. Establish tie-ups with channel partners and associates for sales programs. Develop and manage both direct and indirect sales teams. Coordinate with credit and operations teams for smooth loan application and disbursement processes. Follow up on infant delinquent cases and manage post-disbursement documents (PDDs). Drive business growth through catchment area marketing and customer engagement. Maintain strong relationships with customers and ensure high service standards. Monitor team productivity and provide training and support as needed.

Skills Required

  • Experience in sales team leadership or management
  • Strong understanding of vehicle financing
  • Ability to manage direct and indirect sales channels
  • Customer orientation and relationship management skills
  • Ability to manage dealer, manufacturer, and channel-partner relationships
  • Ability to coordinate loan processing, disbursement, and documentation
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The Company
HQ: Mumbai
74,097 Employees
Year Founded: 1985

What We Do

About Kotak Mahindra Group: Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at http://www.kotak.com

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