Relationship Manager

Posted 3 Days Ago
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Thāne, Thane, Mahārāshtra, IND
In-Office
30K-50K Annually
Junior
HR Tech • Professional Services • Consulting
The Role
Generate high-quality leads through proactive outreach, manage post-sales engagement, and build lasting client relationships. Collaborate with internal and external stakeholders, gather and address customer feedback, resolve issues, and support customer satisfaction and long-term business growth. The role requires strong communication, relationship-building, problem-solving, customer-focus, and proficiency in English and Hindi; Marathi is advantageous.
Summary Generated by Built In


Job Title: Relationship Manager 
Location: Mumbai | Employment Type: Full-time
Gender: Preferable Female candidate
Salary: 30-50k

About the Company
We are a climate tech trailblazer, setting new standards in energy-efficient cooling solutions for businesses. As the first company of its kind, we provide innovative, subscription-based air conditioning services that are not only cost-effective but also environmentally sustainable. As we continue to expand, we're looking for motivated professionals to join our journey and play a pivotal role in reshaping the future of cooling. If you're driven by results and passionate about creating impactful relationships, this is your chance to be part of something extraordinary.

Role Overview
We're looking for an experienced and highly motivated Relationship Manager to take charge of lead generation, post-sales engagement, and stakeholder collaboration. In this hybrid role, you'll not only be at the forefront of bringing in new leads, but you'll also be instrumental in maintaining long-term relationships by managing feedback and resolving issues, ensuring our customers' satisfaction and success. If you're a natural communicator, skilled at building partnerships, and have a knack for problem-solving, this role is for you!



Requirements

Required Skills & Competencies

  1. Lead Generation Expertise: Ability to identify and generate high-quality leads through strategic and proactive outreach.

  2. Collaboration: Excellent at working with cross-functional teams and collaborating with various stakeholders, both internal and external.

  3. Customer-Centric Mindset: Strong focus on understanding and addressing customer needs, ensuring their satisfaction throughout the lifecycle.

  4. Problem-Solving Skills: Aptitude for resolving issues quickly and effectively, with a focus on customer satisfaction.

  5. Relationship Building: Proven ability to build, maintain, and enhance relationships with clients, resulting in long-term business success.

  6. Communication Skills: Excellent verbal and written communication skills to interact effectively with clients, stakeholders, and internal teams.

Qualifications & Experience

  1. Education: Minimum graduate-level education.

  2. Experience: 2+ years of experience in relationship management, lead generation, or customer success roles.

  3. Language Skills: Proficiency in English and Hindi; Marathi is an added advantage.

  4. Self-Motivated: Highly motivated, with a proactive approach to lead generation and relationship management.

  5. Team Player: Ability to work collaboratively in a dynamic, fast-paced environment



Benefits

What We Offer

  • Competitive salary with performance-based incentives.

  • Travel reimbursement to support your fieldwork.

  • Opportunities for career growth, training, and professional development.

  • A collaborative and supportive work culture.



Skills Required

  • Minimum graduate-level education
  • 2+ years of experience in relationship management, lead generation, or customer success roles
  • Proficiency in English and Hindi
  • Proficiency in Marathi
  • Lead generation expertise
  • Excellent collaboration with cross-functional teams and stakeholders
  • Customer-centric mindset
  • Problem-solving skills
  • Relationship-building ability
  • Excellent verbal and written communication skills
  • Self-motivated and proactive approach
  • Ability to work collaboratively in a dynamic, fast-paced environment
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The Company
Year Founded: 2009

What We Do

nHRMS is a strategic human-resources partner providing end-to-end solutions for organizations in the United States and India. Its services span executive search and talent acquisition, performance management, HR advisory, organization strategy, HR technology, leadership development, labor-code compliance, workforce productivity, and learning. The firm supports clients across the employee lifecycle, combining people-first consulting with technology-enabled systems to help organizations scale.

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