Relationship Manager - FC+

Posted 4 Hours Ago
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London, Greater London, England, GBR
Hybrid
Entry level
Fintech • Machine Learning • Sharing Economy • Social Impact • Big Data Analytics
Building the place where small businesses get the funding they need to win.
The Role
Manage a portfolio of high-value small-business clients, serving as their dedicated relationship contact and helping them access suitable commercial and asset finance solutions. Responsibilities include discovery calls, client engagement, inbound lead conversion, identifying additional funding opportunities, coordinating with third-party lenders, managing pipelines and targets, and contributing to the growth and development of the Funding Circle Plus function.
Summary Generated by Built In
We’re on a mission to back the UK’s small businesses like no one else 🚀

Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.

At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.

We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.

The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters!

[Read our Impact Report] | [See our Trustpilot]

The role ⚡

📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits

The Funding Circle Plus team is dedicated to our highest value customers and sits within our wider Marketplace team. The team’s objective is to live one of our core company values, obsessing over the customer. To do this we want to build stronger relationships with new and existing customers and assist the growth of these businesses through our premium relationship management service. Success will be measured on the retention of these clients and growing their long term value to Funding Circle.

  • Take full ownership of a portfolio of £3.25m+ turnover businesses, acting as their dedicated contact and cultivating long-term relationships.

  • Drive ongoing client engagement through in-depth discovery calls to understand business goals, spot challenges, and deliver finance solutions

  • Convert inbound leads (across Term Loans, Asset Finance, and Flexipay) and uncover new funding opportunities across your existing portfolio

  • Partner with our trusted panel of third-party lenders for commercial and asset finance when Funding Circle’s core products aren't the exact fit.

  • As a key member of a high-growth channel, directly influence the strategy, development, and expansion of the FC Plus function

What we’re looking for 🌱

We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day.

  • Driven to deliver exceptional outcomes and experiences for our highest-value clients.

  • Skilled at understanding complex business setups and recommending the right financial products across commercial and asset finance.

  • Personable, proactive, and capable of creating trust with senior business owners and internal stakeholders alike.

  • Motivated by target delivery, pipeline management, and going above and beyond to hit team KPIs.

  • Comfortable working in a fast-paced environment where you can bring fresh ideas to optimize processes

  • You’re able to proactively identify ways to use Generative AI to streamline your daily tasks and improve your personal productivity

  • Confident using approved AI tools safely and effectively to enhance your output and find a better way of working

We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.

Why join us? 💜

We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!

Our Circler Proposition focuses on five areas:

  • Flexibility: We provide a benefit allowance you can tailor to your own life and family.

  • Health: This includes private medical and dental, health assessments, and access to a digital GP.

  • Wealth: We offer life assurance, share schemes, and financial coaching.

  • Development: You get a dedicated annual learning allowance to help you level up.

  • Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.

We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family.

Ready to join a mission that matters? We’d love to chat!

Skills Required

  • Experience delivering exceptional outcomes and experiences for high-value clients
  • Ability to understand complex business structures and recommend suitable commercial and asset finance products
  • Strong interpersonal, proactive, and relationship-building skills with senior business owners and internal stakeholders
  • Experience with target delivery, pipeline management, and KPI achievement
  • Ability to work in a fast-paced environment and optimize processes
  • Ability to identify and use Generative AI to streamline tasks and improve productivity
  • Confidence using approved AI tools safely and effectively
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The Company
HQ: London
900 Employees
Year Founded: 2010

What We Do

Over the past ten years, Funding Circle has built a machine learning and technology platform that is changing the way small businesses access the financing they need to grow. Business owners can complete a loan application and receive a decision in a matter of minutes, enabling them to get funding quickly at an affordable rate. When small businesses succeed, they create jobs, support local communities, and drive the economy forward - that’s why we care about helping them win. To us, nothing is more important.

Why Work With Us

The traditional banking system is broken, so we’re building a better one. We’ve never been ones for the status quo. We believe in questioning convention, experimenting, innovating, and finding a better way. We believe in those made to do more, and that includes our employees. We seek and hire the best by providing great benefits, perks, and pay.

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