Finance & Business Management, Digital & Platform Services - Associate

Posted 5 Hours Ago
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London, Greater London, England, GBR
Hybrid
Entry level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Supports the Office of the COO and Digital & Platform Services leaders by coordinating cross-functional priorities, tracking OKRs and metrics, preparing executive communications, analyzing data, and facilitating leadership meetings. The role translates strategy into measurable progress, develops stakeholder-ready messaging, monitors engagement signals, and manages follow-ups across teams.
Summary Generated by Built In

Are you ready to make an impact in a high-visibility role supporting senior leaders at JPMorganChase? As a Finance & Business Management Associate, you will collaborate across teams to translate strategy into measurable progress and clear messaging. You’ll thrive in a fast-paced environment that values curiosity, learning, and thoughtful execution. Join us to grow your career, build relationships, and help shape the future of Digital & Platform Services.

As a Finance & Business Management, Digital & Platform Services Associate in Business Management, you will support the Office of the COO by coordinating priorities, insights, and executive-ready communications. You will operate horizontally across teams and lines of business, bringing context, structure, and follow-through to complex initiatives. You will help translate strategy into measurable progress and clear messaging for senior leadership. You will be part of a collaborative team that values your perspective and empowers you to drive meaningful outcomes.

Job responsibilities

  • Partner with Digital & Platform Services leaders to drive top priorities and key areas of focus
  • Coordinate cross-functional planning and execution across Human Resources, Finance, Business Management, and Communications
  • Support strategic narratives and leadership communications for major firmwide and business events
  • Track objectives and key results (OKRs) against defined metrics, escalating risks and preparing leadership-ready updates
  • Draft and coordinate internal announcements and communications plans, incorporating stakeholder feedback
  • Monitor engagement and feedback signals to inform future communications and improve reach
  • Conduct ad hoc, data-driven analyses to support decision-making, synthesizing findings into concise insights
  • Create context and storytelling for accomplishments and key initiatives, tailoring messages to audiences
  • Facilitate preparation for recurring leadership meetings and town halls, including materials and follow-ups

Required qualifications, capabilities, and skills

  • Experience supporting cross-functional work with strong attention to detail
  • Strong written and verbal communication skills, building relationships across levels in a global environment
  • Experience developing executive-ready messaging and materials for senior leadership
  • Proficiency with spreadsheets and presentation tools (Excel and PowerPoint), including intermediate-to-advanced features
  • Ability to understand business objectives and identify meaningful metrics aligned to those objectives
  • Ability to manage multiple concurrent tasks and stakeholders, prioritizing effectively and meeting deadlines
  • Curiosity about technology, data, artificial intelligence, and financial services, with interest in industry trends

Preferred qualifications, capabilities, and skills

  • Working knowledge of generative AI tools and their application to process improvement and productivity
  • Experience simplifying complex strategy into clear, coherent messages for senior leaders and broad audiences
  • Familiarity with dashboards or reporting in support of an OKR framework
  • Internship or early-career experience in strategy and/or consulting environments
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
  
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Experience supporting cross-functional work with strong attention to detail
  • Strong written and verbal communication skills with the ability to build relationships across organizational levels
  • Experience developing executive-ready messaging and materials for senior leadership
  • Proficiency with spreadsheets and presentation tools, including intermediate-to-advanced Excel and PowerPoint features
  • Ability to understand business objectives and identify meaningful metrics aligned to those objectives
  • Ability to manage multiple concurrent tasks and stakeholders, prioritize effectively, and meet deadlines
  • Curiosity about technology, data, artificial intelligence, and financial services, with interest in industry trends
  • Working knowledge of generative AI tools and their application to process improvement and productivity
  • Experience simplifying complex strategy into clear, coherent messages for senior leaders and broad audiences
  • Familiarity with dashboards or reporting supporting an OKR framework
  • Internship or early-career experience in strategy or consulting environments

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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