This position is not eligible for current or future sponsorship or employer-supported work authorization by agilon health. Applicants must be able to accept and maintain employment with agilon health in the United States for the full duration of their employment without sponsorship or work authorization support.
The Regional Senior Director, Operations is a senior regional executive accountable for developing and executing the operating strategy that drives performance across multiple markets. This role operates as the primary operational partner to the Regional Market President — translating vision and priorities into disciplined, market-level execution.
The Senior Director is responsible for the design and governance of the regional operating model, multi-year performance roadmaps, and the data and technology support that enables sustained improvement across 4+ markets. In the physician partner context, this role functions as an operational resource and performance enabler — supporting the execution of physician partnership commitments established by the Regional Market President.
As a member of the Regional Leadership Team, the Senior Director ensures the region is operationally positioned to deliver sustainable growth, high-quality care and margin expansion at scale.
Essential Job Functions
Multi-Market Strategy Development & Execution – 45%
- Develop and own the regional operating cadence for key levers in the business (e.g. Risk Adjustment, Clinical Pathways, Quality/STARs, and Cost of Care initiatives), ensuring coherence across 4+ markets and alignment to company objectives.
- Translate the strategic priorities into market-level operating plans with defined KPIs, multi-year roadmaps, and governance frameworks that enable consistent execution.
- Drive cross-market strategy alignment and large-scale transformation initiatives, positioning the region for growth through new market launches, AI initiatives, payer expansions, and regulatory change.
- Serve as a point of executive escalation for performance, compliance, and operational risk — owning resolution at the regional level to support the markets.
Physician Partner Operational Support – 25%
The Senior Director’s role is to ensure that operational commitments and performance expectations are translated into actionable plans and support market level execution.
- Partner with market-level operational and clinical leadership to ensure partnership performance goals — including but not limited to risk adjustment accuracy, clinical pathway execution, Quality/STAR improvement, and cost of care improvement — are embedded into the regional operating plan and actively tracked.
- Serve as the operational point of escalation for market leaders and medical directors when physician partner performance barriers arise, mobilizing resources, data, and cross-functional expertise to resolve issues and keep execution on track.
- Aid physician partners in understanding and navigating agilon’s operational frameworks, tools, and programs — providing structured guidance that enables them to execute effectively within the value-based care model.
- Collaborate with the Regional Market President to align the operating model and resource allocation reflect physician partner priorities and market-specific needs.
- Provide the Regional Market President with clear, data-driven performance visibility into physician partner outcomes, enabling informed strategic decisions and relationship management at the executive level.
Data, Technology & Strategic Enablement – 20%
- Oversee the regional data and technology strategy in partnership with Data & Analytics and IT/Engineering, ensuring digital enablement advances performance priorities.
- Collaborate in setting strategic business requirements for EMR/claims integrations, automation, analytics, and reporting tools — ensuring regional data capabilities are fit-for-purpose and scalable.
- Champion a data-driven operating culture across markets, enabling leadership teams to use insights to guide strategy, identify risk, and accelerate improvement.
- Embrace innovation and use of AI to solve business problems. Partner with platform and regional teams to drive development of AI integration across the markets.
Organizational Effectiveness & Capacity Strategy – 10%
- In collaboration with the Regional Market President, support capacity planning, organizational design and process optimization, and talent development to support multi-market execution and growth.
- Ensure the regional organization is structured and staffed to execute at scale, with the capability and bench strength to sustain long-term performance.
Required Qualifications
Experience
- 8+ years of progressive healthcare operations experience, with 5+ years leading multi-market risk adjustment, quality, or value-based care programs at a senior level.
- Demonstrated success developing and executing multi-market operating strategy within a matrixed, growth-stage healthcare organization.
- Proven experience working alongside senior physician partner or provider-facing relationships in a supporting operational capacity, with accountability for translating executive-level commitments into execution.
Education
- Bachelor’s degree required; advanced degree (MBA, MHA, or equivalent) preferred.
- Six Sigma / Lean certification preferred and/or experience with process design, optimization and tracking performance and impact.
Skills and Abilities
- Strong financial acumen, including P&L, budget management, and margin optimization.
- Expertise in risk / value based care - risk adjustment, Quality/STAR measures, and healthcare data (claims/EMR), with the ability to translate technical performance data into strategic insight.
- Proven ability to lead complex, multi-market operational strategy and drive large-scale organizational transformation.
- Skilled at translating executive-level strategy and physician partner commitments into structured operating plans, KPIs, and accountable execution frameworks.
- Advanced analytics fluency; able to synthesize data across markets to shape strategic priorities and communicate performance narratives to diverse audiences.
- Exceptional written and verbal communication skills; effective across internal and external audiences in a dynamic, fast-paced environment.
- Strong reasoning and analytical thinking, with the ability to apply structured problem-solving to complex, ambiguous operational and strategic challenges.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint).
Protect yourself: agilon health will never send unsolicited job offers or request payments or financial information. Such communications are fraudulent. Learn how to spot them
Salary range shown is a guideline. Individual compensation packages can vary based on factors unique to each candidate, such as skill set, experience, and qualifications.
Skills Required
- 8+ years progressive healthcare operations experience
- 5+ years leading multi-market risk adjustment, quality, or value-based care programs at a senior level
- Experience developing and executing multi-market operating strategy in a matrixed, growth-stage healthcare organization
- Proven ability to work with senior physician partners and translate executive commitments into operational execution
- Bachelor's degree
- Authorized to work in the United States without sponsorship (no employer-supported work authorization)
- Strong financial acumen including P&L, budget management, and margin optimization
- Expertise in risk/value-based care, risk adjustment, Quality/STAR measures, and healthcare data (claims/EMR)
- Advanced analytics fluency; ability to synthesize data and communicate performance narratives
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Experience with EMR/claims integrations, automation, analytics, and reporting tools
- Exceptional written and verbal communication skills
- Proven ability to lead complex, multi-market operational strategy and organizational transformation
- Advanced degree (MBA, MHA, or equivalent)
- Six Sigma / Lean certification or experience with process design and optimization
agilon health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about agilon health and has not been reviewed or approved by agilon health.
-
Strong & Reliable Incentives — Bonuses and stock grants are described as superior to other workplaces and part of “excellent” packages for some roles. Incentive components are credited with elevating overall compensation in certain areas.
-
Leave & Time Off Breadth — Unlimited PTO, generous holidays, and occasional wellness or volunteer days are highlighted across parts of the organization. These elements create wide latitude for time away when team norms allow.
-
Retirement Support — A 401(k) with a significant company match is emphasized, with some accounts noting immediate vesting. This strengthens the long-term savings value of the package.
agilon health Insights
What We Do
agilon health is transforming health care for seniors by empowering primary-care physicians to focus on the entire health of their patients. Through our platform and partnership model, agilon health is leading the nation in creating the system we need – one built on the value of care, not the volume of fees. We honor the independence of local physicians and serve as their long-term partner so they can be the physicians they trained to be. agilon is built for physicians by physicians, as the patient-physician relationship is the cornerstone of care. We allow primary care physicians to take the long view of their relationships with patients, and to be confident in the long-term financial viability of their own practices. We do this through a Total Care Model that maintains the independence of physicians; unites them in a network of like-minded leaders; and integrates all of the components of a global risk business model into a single platform.
