Chewy is seeking a Regional Learning Manager to lead learning strategies, workforce capability development, and training execution across multiple Fulfillment Centers. As a senior leader within the Fulfillment Center Learning organization, you will oversee regional Learning teams and partner closely with Operations, HR, Recruiting, and centralized Learning teams to drive associate development, improve business performance, and support scalable growth.
This highly visible role is responsible for building and scaling a world-class regional learning organization that serves as a performance amplifier for operational excellence. Through effective onboarding, technical training, leadership development, and learning programs, you will strengthen workforce capability, improve operational performance, and foster a culture of learning across the region.
The Regional Learning Manager is responsible for defining and executing regional learning and capability-building strategies across multiple fulfillment centers. This role develops high-performing Learning teams, drives workforce readiness, and partners with senior business leaders to implement scalable solutions that improve performance, support business growth, and advance network objectives.
What You'll Do• Lead regional learning strategy across multiple Fulfillment Centers, ensuring alignment with business objectives and operational priorities.• Build, develop, and coach a high-performing team of Learning Managers and professionals while scaling organizational capability and leadership pipelines.• Partner with Operations, HR, Recruiting, and centralized Learning teams to drive workforce readiness, talent development, and performance improvement initiatives.• Establish and maintain regional standards for onboarding, technical training, leadership development, compliance, and learning governance.• Identify opportunities to improve learning effectiveness through data analysis, performance insights, and cross-functional collaboration.• Lead regional and network-wide initiatives, including large-scale program deployments, system implementations, and strategic learning projects.• Oversee regional learning resources, workforce planning, and execution strategies to ensure sustainable support for business growth and changing operational needs.• Measure, analyze, and communicate the impact of learning initiatives, using insights to influence decision-making and drive results.
What You'll Need• 5+ years of experience leading Learning & Development, Operations Training, or Talent Development programs in multi-site operational environments.• 3+ years of experience leading managers and geographically dispersed teams.• Demonstrated success developing learning strategies that improve workforce capability, engagement, and operational performance.• Proven ability to influence senior leaders and drive cross-functional initiatives in a fast-paced, high-growth environment.• Experience leading large-scale learning programs, organizational change efforts, or workforce development initiatives.• Strong knowledge of learning technologies, LMS platforms, training governance, and blended learning strategies.• Excellent communication, stakeholder management, coaching, and leadership skills.• Bachelor's degree or equivalent experience; advanced degree preferred.• Ability to travel up to 40% across Fulfillment Center locations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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Skills Required
- 5+ years leading Learning & Development, Operations Training, or Talent Development in multi-site operational environments
- 3+ years leading managers and geographically dispersed teams
- Proven success developing learning strategies that improve workforce capability, engagement, and operational performance
- Ability to influence senior leaders and lead cross-functional initiatives in fast-paced, high-growth environments
- Experience leading large-scale learning programs, organizational change efforts, or workforce development initiatives
- Strong knowledge of learning technologies, LMS platforms, training governance, and blended learning strategies
- Excellent communication, stakeholder management, coaching, and leadership skills
- Bachelor's degree or equivalent experience
- Advanced degree
- Ability to travel up to 40% across Fulfillment Center locations
What the Team is Saying
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
