Regional Lobby Manager

Posted 20 Days Ago
Be an Early Applicant
São Paulo, BRA
In-Office
Mid level
Digital Media • Fintech • Gaming • Sports
The Role
Manage and optimize sporty games lobbies across LATAM (focus Brazil and Mexico): position games, run promotions, configure settings, coordinate releases with suppliers and internal teams, ensure localisation and regulatory compliance, monitor performance and report insights, and resolve operational escalations.
Summary Generated by Built In

About the role

Reporting to the Head of Games Operations, the Regional Lobby Manager will be responsible for the end-to-end management and optimisation of games lobbies across our LATAM markets, with a primary focus on Brazil and Mexico.

The Regional Lobby Manager will manage the sporty games lobby, ensuring optimal game positioning, effective promotions, strong supplier alignment, and high-quality internal reporting. The role plays a critical part in shaping the player experience and driving performance across the region.

What you'll be doing

  • Own and manage the sporty games lobby across all core LATAM markets (including BR and MX), ensuring optimal game positioning aligned with commercial strategy and player behaviour
  • Maximise visibility and discoverability of key games, promotions, and new releases within LATAM lobbies
  • Upload, schedule, and maintain promotional banners and in-lobby content, ensuring accuracy, relevance, and timely execution
  • Configure and maintain game settings, limits, and parameters in line with product, commercial, and regulatory requirements
  • Act as the regional point of contact for supplier needs related to lobby management, promotions, and releases
  • Partner closely with Product and Tech teams on testing, new feature rollouts, and improvements to categorisation and navigation
  • Optimise localisation across LATAM markets, ensuring content, naming, and presentation are culturally and linguistically appropriate
  • Use a data-driven approach to monitor lobby performance, player engagement, and promotional effectiveness, turning insights into actionable improvements
  • Produce and share clear internal feedback, performance updates, and reports to support decision-making across teams
  • Manage games-related escalations and operational queries, ensuring timely resolution and effective communication
  • Plan, coordinate, and map new game releases across LATAM markets, with a particular focus on sporty games
  • Align closely with Legal and Compliance teams to ensure all lobby content and configurations meet local regulatory requirements
  • Collaborate on release plans with internal studios and third-party suppliers to ensure smooth execution and strong regional impact

What you'll bring

  • Proven experience working with online casino games, ideally in lobby management, games operations, or content optimisation
  • Strong understanding of the LATAM market, particularly Brazil; local market knowledge is highly desirable
  • Analytical and data-driven mindset, with the ability to interpret performance data and make informed recommendations
  • Ability to work autonomously while collaborating effectively with globally distributed teams
  • Strong stakeholder management and communication skills, including experience working with suppliers and internal partners
  • Comfortable operating in a fast-paced, operational environment with competing priorities

What's in it for you

  • Office in São Paulo City!
  • A competitive salary + individual performance based bonuses every quarter
  • 28 days paid annual leave
  • Referral bonuses & flash bonuses
  • Top of the line equipment
  • Annual company retreats to provide great internal networking opportunities

If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.

Skills Required

  • Proven experience working with online casino games, ideally in lobby management, games operations, or content optimisation
  • Strong understanding of the LATAM market, particularly Brazil
  • Analytical and data-driven mindset with ability to interpret performance data and make recommendations
  • Ability to work autonomously while collaborating with globally distributed teams
  • Strong stakeholder management and communication skills, experience working with suppliers and internal partners
  • Comfortable operating in a fast-paced, operational environment with competing priorities
Am I A Good Fit?
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The Company
1,024 Employees
Year Founded: 2013

What We Do

Sporty Group is a global consumer internet and technology company specializing in sports media, gaming, social platforms, and fintech. It creates high-scale consumer products, including sports broadcasting via SportyTV and gaming through SportyBet, serving millions of daily active users across more than 10 countries and 3 continents. The company focuses on delivering world-class user experiences at the intersection of tech and live content.

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