Regional Credit Manager

Posted 7 Hours Ago
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Mooresville, NC, USA
Hybrid
Senior level
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Curiosity wanted. Innovation required.​​​​​​​
The Role
Lead execution of Lowe's consumer and pro credit products across a region by training and coaching store teams, monitoring credit sales performance, advising leadership, building stakeholder relationships, ensuring compliance, and escalating control issues.
Summary Generated by Built In
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The Regional Credit Manager position is responsible for execution of Lowe's DIY and Pro Credit products across the assigned Region. The primary purpose of this role is to train and guide store associates to grow retail sales through Lowe's Credit products while achieving performance targets for credit applications, credit sales, and credit penetration.
What You Will Do
  • Coach, motivate, and train key store personnel in partnership with local store leadership (store managers, department supervisors) on effective techniques to drive credit card sales through every store transaction.
  • Partner with the Divisional Credit Manager and peer Regional Credit Managers, to identify best-in-class industry approaches to grow retail sales through Lowe's credit products.
  • Monitor, track, and trend credit sales results in each assigned district using data provided by the Credit Field Team Sr. Analyst and advises store leadership on progress against store credit sales plans.
  • Develop and maintain relationships with regional and store leadership and business partners within the assigned territory, to resolve issues as necessary.
  • Drive compliance with applicable laws, rules and regulations, adhering to policies, while applying sound ethical judgment regarding personal behavior, conduct and business practices.
  • Escalate, manage and report control issues with urgency and transparency.

Minimum Qualifications
  • Bachelor's degree Business, Communications or related field or equivalent years of experience in lieu of education requirement, if applicable
  • 5 years retail operations/sales/credit services experience
  • 8 years combined experience in retail sales or credit/financial services in lieu of degree and other experience requirements.

About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Skills Required

  • Bachelor's degree in Business, Communications, or related field (or equivalent years of experience)
  • 5 years retail operations, sales, or credit services experience
  • 8 years combined experience in retail sales or credit/financial services in lieu of degree and other experience requirements

What the Team is Saying

Seemantini Godbole
Vivek B.
Laura M.
Hannah W.
Margot F.
Rachel L.
Morgan S.
Elaina W.
Anyae B.
Laura B.
Wayne E.
Elaine W.
Jerry G.
Sara K.
Emily H.
Brook G.
Keshan J.
Adam K.
Robin C.
Cesar G.
Shari F.
Jason B.
Benjamin C.
Marvin Ellison
Grayson H.
Seemantini Godbole
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The Company
HQ: Mooresville, NC
300,000 Employees
Year Founded: 1921

What We Do

It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger, which is why our leaders build cultures of recognition and inclusion. You are heard, and your curiosities are celebrated and championed here.

Why Work With Us

We have built a space where the curious can move freely. Up in title, up in skills, to the side with teams, or back to try something completely new. We help you find your path — because when you win, we all win.

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Lowe’s Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2 days a week
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HQMooresville, NC
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Charlotte, NC
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Kirkland, WA
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