Job Title: Regional Contract Manager - East Anglia
Location: East Anglia with regular travel across Norfolk, Suffolk, Cambridgeshire, Essex and surrounding areas.
Purpose of the Role
Responsible for the management and performance of multiple FM contracts across the East Anglia region, ensuring services are delivered safely, compliantly, on budget and to a high standard. The role will lead operational teams, manage client relationships and drive contract growth and profitability.
Key Responsibilities
• Manage a portfolio of FM contracts across East Anglia.
• Build and maintain strong relationships with clients and key stakeholders.
• Ensure all contractual KPIs and service levels are achieved.
• Lead, support and develop engineering and support teams.
• Take ownership of contract financial performance, including budgets, forecasts and cost control.
• Identify opportunities for additional works and contract growth.
• Ensure statutory compliance and health & safety requirements are met across all sites.
• Carry out regular site visits, audits and performance reviews.
• Manage subcontractor performance and service delivery.
• Produce operational and financial reports for senior management.
• Support mobilisation of new contracts and continuous improvement initiatives.
• Ensure excellent customer service is delivered at all times.
Experience & Qualifications
• Proven experience managing FM or building services contracts.
• Strong knowledge of hard FM and statutory compliance requirements.
• Experience managing budgets, P&L and contract performance.
• Ability to lead and motivate operational teams.
• Strong client relationship and stakeholder management skills.
• Excellent communication and organisational skills.
• Proficient in Microsoft Office and CAFM systems.
• Full UK driving licence.
Personal Attributes
• Strong leader with a hands-on approach.
• Commercially aware and results focused.
• Proactive problem solver.
• Customer focused.
• Able to manage multiple priorities across a regional portfolio.
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Skills Required
- Proven experience managing facilities management or building services contracts
- Strong knowledge of hard facilities management and statutory compliance requirements
- Experience managing budgets, P&L, and contract performance
- Ability to lead and motivate operational teams
- Strong client relationship and stakeholder management skills
- Excellent communication and organisational skills
- Proficiency in Microsoft Office and CAFM systems
- Full UK driving licence
BGIS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BGIS and has not been reviewed or approved by BGIS.
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Healthcare Strength — Health coverage is often considered decent to competitive, with comprehensive medical and dental plans available in several markets. Some roles highlight strong health benefits as a standout component of the total package.
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Retirement Support — Retirement programs are viewed as solid, including employer 401(k) contributions in some U.S. positions and RRSP matching in Canada. Financial planning assistance adds to the perceived robustness of the offering.
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Leave & Time Off Breadth — Paid time off and parental leave are presented as meaningful parts of the package, with PTO that can increase with tenure and paid holidays in certain postings. Flex days and vacation entitlements are also advertised in some regions.
BGIS Insights
What We Do
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments. - BGIS is a global leader in integrated facilities management services. More than 600 million square feet of client portfolios spanning multiple markets including government, higher education, utilities, telecommunications, financial services, oil and gas, healthcare and information in the clouds. In addition to managing a diverse portfolio of office, retail, college, hospital and industrial assets, BGIS is a global leader in the management of data centers and other critical environments
