The Business Operations Regional Support Specialist plays a key role to Spectrum Reach by ensuring compliance and integrity of our Client accounts, analyzing and mitigating credit risk, and acting as a point of contact for Finance related support to our internal and external partners.
ESSENTIAL FUNCTIONS OF THE POSITION
- Ensures a positive customer experience through the handling of support requests via email, chat and phone
- Mitigates company risk by analyzing business credit worthiness and managing exposure through the review of customer accounts
- Enforces company compliance and data integrity through the evaluation and approval of new client contracts
- Supports related business initiatives
REQUIRED QUALIFICATIONS
- Analytical, critical thinking to navigate making informed credit risk decisions and multiple systems
- Ability to effectively organize and prioritize
- Provide strong customer service to clients and sales teams across the footprint
- Ability to work collaboratively and independently; highly motivated and detail-oriented
- Ability to work under pressure and meet deadlines
- Ability to demonstrate superb follow through
- Proficient in Microsoft applications
PREFERRED QUALIFICATIONS
- Ability to communicate orally and in writing in a clear, straightforward and professional manner
- Familiarity with the advertising industry
EDUCATION
Bachelor's degree in Marketing, Communications, Business, or related field or equivalent experience
FGN135 2025-50062 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
Top Skills
What the Team is Saying
What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
Gallery
Spectrum Teams
Spectrum Offices
OnSite Workspace
