Regional Account Manager (Based in Singapore)

Reposted 4 Days Ago
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Singapore, SGP
In-Office
Mid level
Appliances • Industrial • Manufacturing
The Role
The Account Manager is responsible for managing customer relationships, resolving technical issues, and prospecting for new customers in assigned territories, while updating Salesforce and ensuring a strong customer experience.
Summary Generated by Built In
Company Description

We are committed to our culture that values Customer Focus, Flexibility, Knowledge, Speed and Integrity. Joining our team means you will work in a high performing global company where employees collaborate and strive for excellence. 

Job Description

We are looking for an energetic, highly driven individual to join our Sales team, based out of Singapore Office.

As an Account Manager, you will be working closely with hardware engineers and purchasing contacts directly. The ability to develop an expertise in XP's power supply products with an in-depth knowledge of our industry are keys to success.

Your areas of responsibilities include the following:

Sales Management

  • Prospect and identify new customers and opportunities in territories assigned.
  • Manage and retain existing customer to develop new programs. 
  • Assist customer in resolving technical issues. 
  • Listen and understand customer needs and requirements to differentiate our solution from competitors. 
  • Update and maintain Salesforce Database 
  • Follow up and update on Project status. 
  • Follow up with customers and update on forecast  
  • To follow through the sales process from order to shipment.  

Customer Service

  • Manage customer complaints and RMA returns. 
  • Maintain and update Salesforce Contact Database 
  • Maintain focus on the total customer experience in all interactions with customers and partners. 

Systems and Processes

  • Improve effectiveness and efficiency on existing systems and work procedures. 
  • To work closely with the inside sales, quality engineers, application engineers with other supporting staffs 

Qualifications

What You Bring:

  • Proven Track Record – 3+ years of success in technical sales and industrial distribution, consistently exceeding targets.
  • Technical Edge – Strong foundation in Electronics/Electrical Engineering with hands-on application experience.
  • Business Savvy – Sharp commercial instincts and the ability to turn opportunities into long-term partnerships.
  • Educational Background – Engineering Diploma or Degree preferred, with relevant sales and application expertise.
  • Ambition & Drive – A true hunter mindset: proactive, relentless, and eager to grow.

Ready to chase big wins and accelerate your career? Apply now and make your mark!

Additional Information

XP Power provides a safe and healthy working environment that is stimulating and collaborative, where employees are empowered to make a real difference. We place our people at the heart of everything we do. We understand that if we provide our people with the ultimate experience, they will provide the ultimate experience to our customers. 

Skills Required

  • 3+ years of success in technical sales and industrial distribution
  • Strong foundation in Electronics/Electrical Engineering
  • Engineering Diploma or Degree preferred
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The Company
Allen, Texas
847 Employees
Year Founded: 1988

What We Do

We are committed to being a leading provider of power solutions, including AC-DC power supplies and DC-DC converters, high voltage power supplies and RF power supplies. Offering total quality, from in-house design in Asia, Europe and North America through to leading-edge manufacturing facilities around the world

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