About the Role:
As Region Growth Analytics Manager, you'll play a crucial role in analyzing data, identifying growth opportunities, and optimizing strategies to drive customer acquisition, retention and other opportunities for User Growth. Working in a fluid, fast-paced environment, where the latest cutting-edge software technologies are at your disposal, you’ll research and analyze local insights and current user trends to create robust business reports that will improve the overall user growth, transactions and overall business growth and profitability in the region. Your work will also provide the necessary data and insights for our local teams to further their experimentations and better optimize their products and services to regional preferences and needs.
What you will do:
- Create detailed business analysis, outline the problems, opportunities and solutions for the business on User Growth
- Create the dashboard metric and monitor the User growth related metrics and performance
- Analyze the performance results for each initiative and GTM made
- Create & maintain the business dashboard for the merchant marketing function
- Support target tracking with deeper data analysis
- Ability to present the data & provide actionable insights to the region user growth team and leadership for strategy improvement
- Work with regional user growth, analytics and central/product business team for day-to-day collaboration
What you will need:
- A Bachelor’s degree with a GPA of at least 3.5 (or equivalent academic standing), preferably majoring in Business Analytics
- Strong project management skills in order to enhance the collaboration between regional and district team in achieving regional targets
- At least 3 years of work experience in Business Analytics, Business Intelligence, or Business Excellence
- Solid experience in handling analytical SQL, Tableau, Java and/or other programming languages
- Ability to manage and monitor business analytics processes, such as utilizing data to provide recommendations, devise initiatives, and problem-solve
- Ability to mentor and relay information about business analytics to your team
About the team:
Our Region User Growth team has one main goal: to strengthen our user growth in our cities and continuously enhance our business in the region across Indonesia - where strategy meets local insights. Specifically, we keep a holistic perspective of Gojek regions, striving to understand the region’s issues and constantly devising actionable solutions accordingly. Some of our daily tasks include monitoring regions metrics and devising initiatives to solve the issues within the User Growth domain. We work with internal stakeholders (Product Management and cross-functional teams) and external stakeholders (users and partners).Our team is based all over Indonesia, we’re bonded by our desire to see our customers flourish in their respective domains, and our passion for utilizing smart technology to bring efficiency into the lives of millions. Off-hours, you’d probably find us chatting all about travel destinations and good food in different cities across Indonesia!
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
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What We Do
GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
