Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionThe Recruitment Excellence Lead is a strategic leadership role responsible for directing and building a strategic Recruitment Excellence Function. This role bridges the gap between Talent Operations, People functions, and broader business strategy, focusing on scaling talent operations, driving governance, and managing complex vendor relationships.
As the architect of this function, the Lead will define the operational standards that govern how the organisation attracts and hires talent at scale. By centralising expertise and operational rigour, the role ensures that recruitment processes are not only efficient but also resilient and adaptable to changing market conditions. The Lead acts as the connective tissue between high-level People strategy and the day-to-day execution of Talent Acquisition, ensuring that the infrastructure supporting our hiring efforts is world-class.
Impact:
This role is pivotal in ensuring the stability, performance, and efficiency of Talent Operations. You will drive operational excellence, ensure data-driven decision-making, and act as a key partner to Talent, People, and Business Leads to support organisational growth.
Key Responsibilities:
Strategic Leadership and Team Direction:
Cultivate and expand the Recruitment Excellence team, promoting a standard of high-level performance and persistent refinement.
Set the strategic path for team projects to guarantee they support broader business and talent goals.
Collaborate within the Talent Strategy leadership cohort to shape and enhance the comprehensive People and Talent roadmap.
Business Partnering:
Serve as a strategic advisor to Talent, People, and Business Leads, exerting influence on strategy and fostering alignment among key stakeholders.
Streamline communication channels to guarantee the smooth integration of COE operations with organisational priorities.
Operational Oversight & Support:
Lead the strategic approach for Customised Reporting across all Talent platforms to provide stakeholders with data-driven, actionable intelligence.
Manage the resolution of high-level escalated tickets, guaranteeing efficient and successful outcomes, with a specific focus on supporting the Talent department.
Governance & Performance:
Design and implement auditing frameworks for governance and performance to safeguard compliance, uphold quality, and drive operational effectiveness.
Direct recruitment capacity planning alongside Talent Acquisition teams, establishing a collaborative operating model across functions and regions to manage peak demand efficiently without compromising quality or requiring excessive resources.
Steward relationships with vendors and panels to secure high-tier performance and consistent service delivery.
Lead the strategy and execution of Contingent Workforce and RPO management for maximum optimisation.
Qualifications and Professional Experience:
Demonstrated success in managing a Centre of Excellence (COE) or a similar operational recruitment leadership function
Experience in overseeing RPO, vendor panels, and contingent workforce management.
Established history as a business partner and strategic consultant to senior executives.
Strong analytical skills, specifically in governance, auditing, and navigating intricate operational challenges.
Superior ability to influence stakeholders through effective communication and negotiation.
Prior experience in Project Management is considered beneficial.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Skills Required
- Demonstrated success managing a Centre of Excellence (COE) or similar operational recruitment leadership function.
- Experience overseeing RPO, vendor panels, and contingent workforce management.
- Proven experience as a business partner and strategic consultant to senior executives.
- Strong analytical skills in governance, auditing, and complex operational problem solving.
- Superior stakeholder influence, communication, and negotiation skills.
- Prior project management experience.
What the Team is Saying
.png)
.png)
Wise Compensation & Benefits Highlights
-
Leave & Time Off Breadth — Global paid time off is presented as 33–36 days including local public holidays, plus three “Me Days,” with a paid six‑week sabbatical and stipend after four years. Work-from-anywhere for up to 90 days per year after six months further complements time away and flexibility.
-
Equity Value & Accessibility — RSUs are granted to all employees, enabling broad ownership in the company. Equity is positioned as a standard, company‑wide component of total rewards.
-
Parental & Family Support — Parental leave is described as generous across markets, with U.S. pages listing up to 18 weeks fully paid for birthing parents and 8 weeks for non‑birthing parents. Additional family‑oriented supports such as onsite Mother’s Rooms and abortion travel benefits are noted in certain locations.
Wise Insights
What We Do
Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
Gallery
Wise Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
