Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will assist in organizing and facilitating a variety of recreational activities for hotel guests, ensuring they have a fun and enjoyable stay. From fitness classes and poolside activities to sports and children’s programs, you will be actively involved in delivering recreational programs that cater to guests of all ages and interests. As a Recreation Attendant, you’re not just providing engaging recreational activities – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere’s what you’ll do during a typical day:
- Guest Engagement & Activity Facilitation: Lead fitness classes, sports games, and children’s programs; actively engage guests to enhance their experience.
- Safety & Cleanliness: Monitor recreational areas for safety and cleanliness; report equipment or facility issues promptly.
- Customer Service: Provide professional and friendly service; respond to guest inquiries and promote recreational offerings.
- Team Collaboration: Coordinate with other departments to support events and activities; assist with setup and breakdown.
- Program Support: Contribute ideas to improve recreational programs and promote wellness initiatives.
- Problem Solving: Address guest concerns promptly and professionally to ensure satisfaction.
- Compliance: Follow all health and safety regulations and hotel standards.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Previous experience in recreation, hospitality, or customer service preferred
- Strong communication and interpersonal skills
- Ability to lead and participate in fitness and recreational activities
- CPR and First Aid certification preferred
- Proficiency in English; additional languages are a plus
- Flexibility to work evenings, weekends, and holidays
Skills Required
- Previous experience in recreation, hospitality, or customer service
- Strong communication and interpersonal skills
- Ability to lead and participate in fitness and recreational activities
- CPR and First Aid certification
- Proficiency in English
- Flexibility to work evenings, weekends, and holidays
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
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